Program Analyst

The Program Analyst will play a key role in managing learning sessions, coordinating delivery of the "Case of the Month" initiative, developing program content, preparing reports and communications materials, and supporting overall program administration within the Ethics and Internal Justice Services Vice Presidency at the World Bank Group headquarters.

Responsibilities

• Design, coordinate, deliver, and track monthly learning sessions for RWAs across multiple time zones.
• Lead the development and enhancement of innovative learning experiences including micro-learning, scenario-based content, including the “Case of the Month” initiative, based on identified RWA learning needs.
• Support the preparation and delivery of learning programs and workshops with practitioners, ensuring high-quality participant experience and effective coordination.
• Design and administer structured survey instruments and contribute to learning analytics by synthesizing participant feedback into actionable summaries.
• Undertake additional assignments and provide back-up support functions as required by the Head of EIJ Client Services.

Requirements

• Bachelor’s or Masters’s degree in law, education, instructional design or related discipline with 2 years of experience or equivalent combination.
• Familiarity with the ethics and internal justice system of a multilateral development bank is considered valuable.
• Strong analytical and problem-solving skills, including experience with survey analysis and reporting.
• Demonstrated ability to manage sensitive and confidential information with discretion and professionalism.
• Advanced proficiency in Microsoft Office applications, particularly PowerPoint and Excel, as well as survey and data management tools.

Skills

• Ethics and internal justice systems
• Survey Analysis
• Data Reporting
• Confidential Information Management
• MS PowerPoint
• MS Excel
• Survey Tools
• Data Management
• Program content development
• Learning session management
• Program Administration

Languages

English