Product Owner

The Product Owner will shape and translate the vision for reimagined corporate solutions and processes in an AI-enabled future, developing a prioritized roadmap for integrated digital services that improve employee experience and operational effectiveness. The role leads the full product lifecycle from discovery through delivery and continuous improvement, ensuring solutions meet user needs and strategic priorities.

Responsibilities

• Define, champion, and continuously evolve the vision, strategy, roadmap, and value proposition for reimagined corporate solutions and end-to-end processes using data, AI, automation, and agentic capabilities.
• Lead continuous discovery with staff, managers, business units, and corporate functions to identify pain points, unmet needs, and opportunities to redesign services and processes.
• Own the product priorities, roadmap, and backlog, balancing near-term delivery with longer-term innovation and transformation.
• Translate strategy into requirements, prototypes, minimum viable products, and releases, making evidence-based decisions on build, buy, integrate, reuse, partner, or stop.
• Lead iterative delivery from discovery through launch using prototypes, pilots, minimum viable products, and user testing to validate assumptions and deliver measurable outcomes.
• Partner across business and ITS teams to translate complex needs into viable requirements ensuring solutions are intuitive, secure, interoperable, reusable, and scalable.
• Build alignment among sponsors, stakeholders, and users through clear product narratives, investment cases, communications, and readiness plans to support adoption and embed new solutions and processes.
• Define success measures; monitor adoption, usage, satisfaction, service performance, operational impact, and realized value; use evidence to manage risks, report progress, and continuously improve solutions and processes.

Requirements

• Master’s degree with at least five years of relevant experience, or bachelor’s degree with at least seven years of relevant experience, in information technology, business, product management, design, engineering, innovation, or a related field.
• Strong business judgment and ability to turn strategic priorities, client needs, and complex problems into a clear product vision, roadmap, investment choices, and measurable outcomes.
• Ability to uncover user needs, understand end-to-end processes, challenge assumptions, and identify practical opportunities to simplify services and improve outcomes.
• Demonstrated confidence using digital, AI-enabled, agentic, automation, and data capabilities to solve business problems.
• Comfortable learning quickly, experimenting, and working iteratively.
• Proven ability to set priorities, make sound and timely decisions, remove obstacles, and deliver high-quality results in a complex environment without losing sight of longer-term value.
• Exceptional written, verbal, and visual communication skills, with ability to explain complex ideas simply, craft compelling product and investment narratives, facilitate decisions, and build trust across business and technical audiences.
• Demonstrated drive to act as a change agent, challenge ineffective practices constructively, align diverse stakeholders, and help teams adopt new solutions and ways of working with clarity and confidence.
• A sharp, curious, and practical thinker who learns quickly, asks the right questions, uses evidence well, takes ownership, and follows through on commitments to deliver meaningful business value.
• Required: Agile or scaled-Agile certification (SAFe Agilist, SAFe Product Owner/Product Manager, or SAFe® DevOps Practitioner).
• Recommended: IDEO U Foundational Design Thinking Certificate/Business Innovation Certificate; Digital Transformation certification.
• Candidates will complete a practical assessment of the capabilities required for the role.

Skills

• Product Management
• Business Judgment
• Product Vision and Strategy Development
• Roadmap Management
• User Needs Analysis
• Process Improvement
• Digital Solutions Implementation
• AI-Enabled Products
• Automation
• Data Driven Decision Making
• Agile Methodologies
• Scaled Agile Framework
• SAFe certification
• Design Thinking
• Digital Transformation
• Stakeholder Alignment
• Change Management
• Communications Skills
• Product Lifecycle Management
• Prioritization

Languages

English