Junior Information Management Analyst

The Junior Information Management Analyst supports the lifecycle management of the World Bank Group's information assets to ensure critical information is accessible to employees. The role involves capturing, organizing, preserving, digitizing, disposing of, and sharing access to various information assets under close supervision, as well as analyzing policies related to information ownership, stewardship, and access.

Responsibilities

• Support the governance and lifecycle management of M365 solutions.
• Track the application of records retention schedules and regulatory requirements to ensure compliance.
• Assist with appraisal, retention, and disposition activities, including reviews of expired Microsoft 365 workspaces and digital records.
• Support the governance of records repositories in Jakarta office, including off-site storage records disposition following the WBG retention schedule.
• Help site owners and business units apply information management guidance and address routine repository issues, escalating complex matters to senior colleagues.
• Maintain and update documentation for information and records management policies and procedures.
• Collaborate with cross-functional teams to implement information management guidelines.
• Support the maintenance of the unit’s intranet site.
• Review integrity, accuracy and completeness of information in document and records management repositories.
• Monitor data quality and implement corrective actions as necessary.
• Assist with training and supporting staff on information management tools and best practices.
• Support the development and implementation of knowledge sharing processes and tools for internal use.

Requirements

• BA/BS in Information Management, Archives, Records Management, Information Science, or related field
• Understanding and practical experience with standards and good practices for information governance, information lifecycle management, records management, records appraisal, and records disposition.
• Knowledge and understanding of information, document and records management software systems.
• Ability to communicate information graphically in an appealing way for reporting and other communication needs.
• Ability to develop out-of-box solutions and customizations on Microsoft Office 365 platform and experience with Microsoft Power Automate would be an asset.
• Good oral and written communication skills in English; ability to write concise and accurate reports, and good public outreach skills.
• Awareness of AI governance principles and Agile/SaFe methodologies.
• Curiosity in the WBG’s work and familiarity with its mission and objectives.
• Ability to conduct independent research and functional analysis and to make judgments on the archival value of the variety of documents and business records of the organization.
• Hands-on and results-oriented approach.
• Conceptual, analytic and innovative problem-solving ability.
• Recommended Certifications: SAFe Agilist or SAFe Product Owner or SAFe Scrum Master
• Recommended Certifications: AIIM Certified Information Professional (CIP), ARMA’s Certified Information Governance Professional (IGP), or ICRM Certified Records Managers (CRM)

Skills

• Information Governance
• Information Lifecycle Management
• Records Management Projects
• Records Appraisal
• Records Disposition
• Document Management
• Records Management Software
• Graphical Information Communication
• Microsoft Office 365 Customization
• Microsoft Power Automate
• Report Writing
• Public Outreach
• AI Governance
• Agile Methodologies
• SAFe Methodologies
• Independent Research
• Functional Analysis
• Archival Judgment
• Problem Solving
• Information Management

Languages

English