Digital & AI Skills Specialist

The Digital & AI Skills Specialist supports the Digital Skills team in developing and operationalizing digital skills programs for citizens, workers, and MSMEs, focusing on digital user skills, skills for jobs, AI skills, and sector-specific advanced digital skills. The role involves developing analytical frameworks, toolkits, and partnerships to enhance digital skills and employment outcomes in client countries.

Responsibilities

• Support the development and operationalization of foundational and productivity digital skills programs aimed at citizens, workers, and MSMEs participating in the digital economy.
• Lead the development of Basic Skills add-ons to the TTL Toolkit, including project component menus, TOR language, procurement specifications, M&E indicators, and partner mapping.
• Develop and maintain the Basic Country Diagnostic Template to assess national demand, supply, credential systems, and training pathways for digital user skills.
• Contribute to the Program Menu of implementation modalities, including digital literacy training, coaching, vouchers, and platform partnerships for large-scale delivery.
• Support the development of an Inclusion “How-To” Guide covering approaches for women, rural populations, persons with disabilities, localization, and SMEs.
• Contribute to the development of the Pathways to Jobs synthesizing global evidence and operational lessons on enabling regulatory environments for digital employment.
• Facilitate internal collaboration, flag interdependencies across workstreams, and support joint planning between teams.
• Support knowledge sharing and the development of analytical and operational deliverables to better embed the jobs agenda in digital interventions, including webinars, knowledge products, and related activities.
• Develop national-level AI skills mappings, gap analyses, and strategies tailored to country contexts, with particular attention to low- and middle-income countries.
• Develop practical toolkits, technical guides, and implementation frameworks to help governments design, deliver, monitor, and scale inclusive AI skills programs.
• Support the design of demand-driven AI skills programs that align curricula, credentials, and training pathways with current and emerging labor market opportunities.
• Develop competency frameworks and learning pathways spanning foundational AI literacy, applied AI capabilities, and specialized technical skills for priority occupations and sectors.
• Lead the development of Sector Skills Blueprints and AI Sector Skills Blueprints, including industry analysis, skills demand mapping, skills profiles, and learning pathways.
• Develop sector-specific add-ons to the TTL Toolkit, including component menus, TOR language, procurement specifications, M&E indicators, and partner mapping.
• Develop country diagnostic templates to assess sectoral digital skills demand, supply, credentials, and training pathways (e.g., semiconductors).
• Support country teams in applying sector skills toolkits and diagnostic frameworks in operational programs.
• Support the Digital Campus partnership with Microsoft, including program design coordination, content alignment, and rollout tracking.
• Support the AgriConnect Skills Program with Coursera, including curriculum alignment, country deployment coordination, monitoring outcomes, and documenting lessons learned.
• Curate and manage the Digital Skills Knowledge Repository, ensuring assets are searchable and accessible to TTLs and stakeholders.
• Contribute to the “Top 20” Case Study Library, producing 2–3 page briefs on high-impact global digital skills programs.
• Develop and maintain a Digital Skills Taxonomy to support country teams in structuring digital skills interventions.

Requirements

• Advanced degree (Masters or equivalent) in Public Policy with 5 years of work experience (or combination of education and experience).
• Demonstrated knowledge of digital skills, economy, and jobs.
• Experience supporting the development of knowledge products, operational toolkits, or policy frameworks in an international development or research setting.
• Familiarity with the enabling policy and regulatory environment for digital skills and employment, including relevant frameworks and international good practices.
• Strong analytical and writing skills, with the ability to synthesize complex information into clear, audience-appropriate outputs.
• Demonstrated ability to coordinate across multiple teams and stakeholders, including external partners.
• Experience working with or supporting private sector partnerships (e.g., technology companies, online learning platforms) is an advantage.
• Ability to work independently, manage multiple priorities, and deliver high-quality outputs under tight deadlines.
• Strong interpersonal and communication skills; ability to work effectively in a multicultural team environment.
• Proficiency in English (written and spoken) is required.

Skills

• Digital Skills
• AI Skills
• Policy Analysis
• Digital Economy Knowledge
• Policy Frameworks
• Operational Tool Development
• Analytical Frameworks
• Regulatory Environment Analysis
• International Development
• Research Methodology
• Knowledge Product Development
• Stakeholder Coordination
• Public Sector Partnerships
• Multi-cultural Team Collaboration
• Technical Writing
• Project Management
• English Language Proficiency

Languages

English