National Consultant: Strategic Communications

The consultant will support the WHO Country Office Cambodia to strengthen donor visibility, health communications, and knowledge management, as well as enhance the office's capacity for translation and content adaptation. The role involves developing and implementing communication plans, managing WHO Cambodia's website and media relations, and producing multimedia content aligned with WHO branding.

Responsibilities

• Develop and implement communications and partner visibility plans for 2026-2027.
• Support the development of overall communication plans, including evergreen content, health information, global campaigns, partner visibility and other relevant events.
• Collaborate with technical teams to identify opportunities and develop partner visibility plans for 2026–2027 and support the development of related content.
• Ensure opportunities to raise partner visibility during technical work - workshops, events, seminars, guidelines, protocols, etc. - are taken up and implemented according to partner and WHO branding guidelines.
• Implement WHO corporate communications to inform the public about global health issues, maintain and enhance WHO Cambodia’s reputation of credibility and reliability, and support policy initiatives and resource mobilization efforts.
• Proactively identify opportunities for visibility and lead the development, design, and delivery of content (web stories, social posts, media release, infographics, etc.).
• Conduct interviews, draft, and publish web stories on WHO’s work across Cambodia. Travel within Cambodia may be required.
• Adapt WHO global campaigns to the local context and work with technical teams to organize and support campaign-related events in coordination with the Ministry of Health.
• Manage the WHO Cambodia website, including uploading and publishing health information, web stories, media releases and speeches to ensure all content is accurate and up to date.
• Compile and publish bi-weekly media monitoring updates to stay updated on emerging health trends and issues in Cambodia.
• Maintain and regularly update media contact lists; manage media inquiries in coordination with relevant technical teams; and monitor media coverage and mentions across relevant platforms.
• Actively participate in the UN Communications Group and ensure joint visibility opportunities are taken up and implemented according to WHO Cambodia branding guidelines.
• Ensure all external communications products meeting WHO Cambodia branding guidelines before they are disseminated or sent for country-level approvals.
• Produce multimedia content aligned with WHO branding and communication standards across platforms.
• Support the creation of multimedia content (photos, videos and graphics) in line with WHO branding and communication standards across platforms.
• Work closely with WHO Cambodia Country Office and the WHO Western Pacific Regional Office to develop social media content packages, including basic graphic design and video editing using Canva.
• Photograph and video-record field activities and subjects as needed, ensuring all required consent forms are obtained and archived in compliance with WHO guidelines.
• Maintain the WHO Multimedia Library by uploading materials, adding captions and ensuring that consent forms are properly linked and stored.
• Ensure that sub-contractors – photographers, videographers, agencies, graphic designers etc. – are adequately briefed when required to deliver on content and products for the country office.
• Prepare monthly report and end of mission report.

Requirements

• University degree in communications, humanities, journalism, media, public relations, or related fields.
• Master’s degree in communications, journalism, public relations, humanitarian studies, or a related field is desirable.
• Minimum 5 years of experience in communications, marketing, media or journalism in Cambodia is required.
• Experience in the NGO, Aid, UN, or international development field is desirable.
• Experience working with WHO and or other UN agencies is an asset.
• Experience in health communications is desirable.
• Previous experience managing photographers, videographers, graphic designers etc.
• Exceptional written and storytelling experience, including how to write for various audiences and develop different styles of tone and voice.
• Experience with producing content for digital channels and print products.
• Experience with impact storytelling and skilfully combining facts/data and human-interest stories.
• A moderate understanding of engagement analytics and how data and insights can inform future content.
• Demonstrated ability to use database systems, marketing and website tools.
• Written and spoken fluency in English is essential.

Skills

• Strategic Communications
• Health Communication
• Content Development
• Storytelling
• Digital Content Creation
• Print Media
• Engagement Analytics
• Data-driven Communication Systems
• Media Relations
• Website Management
• Marketing Tools
• Database Systems
• Content Adaptation
• Donor Visibility
• Multimedia Production
• Managing Creative Teams
• English Fluency

Languages

English