Head of Aden Field Office

The Head of Aden Field Office provides strategic leadership and overall management of field office operations in a complex and high-risk environment. The role ensures effective use of resources to deliver high-quality programme activities aligned with the approved Interim Country Strategic Plan and fosters strategic partnerships to maximize programme impact.

Responsibilities

• Provide overall management and strategic guidance to the Field Office.
• Ensure Field office operations are effectively managed in accordance with WFP policies, procedures, and corporate standards.
• Overall management of human, financial, and administrative resources are efficiently utilized, with strong internal controls and compliance maintained.
• Ensure timely, high-quality programme implementation within budget and in line with the approved Interim Country Strategic Plan (ICSP), annual work plans, and donor requirements.
• Lead the Field Office team, ensuring a cohesive working environment and adherence to WFP values.
• Staff performance is effectively managed through coaching, performance planning, and professional development.
• Maintain strict oversight of operational risks, fraud mitigation, and compliance.
• Oversee day‑to‑day Field Office programme activities including Targeted Emergency Food Assistance (TEFA), Livelihoods/Resilience, School feeding, Nutrition programmes, Logistics and warehouse operations.
• Coordinate field-level emergency responses, assessments, or scale-ups as needed.
• Ensure programmes are delivered according to WFP standards, protection principles, and "Do No Harm" approaches.
• Ensure high-quality monitoring of activities (onsite/offsite), following WFP RAM standards.
• Strengthen protection mainstreaming, gender, disability inclusion, and AAP within field operations.
• Ensure functionality of hotlines, complaint mechanisms, and escalation pathways.
• Conduct field visits to distribution sites, warehouses, and partner locations.
• Use operational evidence to improve programme performance and decision-making.
• Ensure recommendations from monitoring, audits, complaints mechanisms, and evaluations are addressed.
• Oversee Field Office administrative functions including human resources, logistics support, travel, and petty cash.
• Ensure compliance with WFP rules, regulations, anti-fraud policies, and donor requirements.
• Ensure timely Field Office reporting (daily sitreps, weekly updates, M&E reports, partner performance).
• Act as Security Focal Point for the Field Office.
• Ensure full compliance with UNDSS and WFP security protocols.
• Maintain incident reporting, access analysis, and staff movement planning.
• Maintain accountability for the safety of WFP staff, operations, facilities, and assets, ensuring compliance with established security protocols and active participation in the Area Security Management Team (ASMT).
• Represent WFP at the local level with Authorities and Donors, Cooperating Partners, Community leaders, UN agencies and humanitarian clusters, Security and local coordination bodies.
• Facilitate negotiation and access discussions in line with WFP principles and humanitarian standards.
• Actively contributes to inter-agency coordination forums.

Requirements

• Advanced University degree in Economics, business administration, social science, public health or other relevant fields.
• At least 5 years and above of experience in Managing an office, implementation of emergency response, Field operations management, Programme implementation and staff supervision.
• Fluency (level C) in English language.
• Fluency in Arabic is an added asset.
• Experience with WFP in-kind and CBT transfer modalities.
• Experience with SCOPE registrations, AAP, protection, and gender in operations.

Skills

• Office Management
• Emergency Response
• Field Operations Support
• Programme Implementation
• Staff Supervision
• WFP In-kind Transfer
• WFP CBT Transfer
• SCOPE Registrations
• Accountability to Affected Populations
• Protection in Operations
• Gender in Operations

Languages

English, Arabic