ICT Specialist

The ICT Specialist plays a pivotal role in strengthening the technological and operational capabilities of the National Secretariat for Civil Protection and Defense (SEDEC), focusing on modernizing the Integrated Disaster Information System (S2ID 4.0) and developing complementary solutions such as mobile applications. The role acts as a strategic bridge between SEDEC and the contracted software development team, managing requirements, user stories, business rules, and acceptance criteria to ensure software development meets national disaster management needs.

Responsibilities

• Support the technical coordination of the S2ID 4.0 project regarding IT governance, software project management, and mapping of SEDEC’s internal processes.
• Act as a technical and strategic liaison between SEDEC’s requesting units and the contracted software development team, translating business needs into clear system requirements, user stories, and functional prototypes.
• Provide strategic information and periodic reports to Project Managers (UNOPS and SEDEC) regarding project conception, sprint progress, and technical management of deliverables.
• Review and standardize the software demand management methodology, establishing rigorous workflows for backlog organization, documentation, and definition of acceptance criteria.
• Plan and guide the implementation of structural improvement plans for the system's various modules and mobile applications.
• Analyze SEDEC’s technological capabilities and existing infrastructure, supporting the technical feasibility of proposed solutions.
• Coordinate the deployment workflow for technological and process improvements, ensuring traceability, quality assurance, and proper validation of deliverables.
• Identify and analyze architectural connections and data integration between S2ID 4.0 and other SEDEC systems and strategic projects.
• Advise on technical structuring and knowledge transfer to ensure technological governance and long-term sustainability of system maintenance.

Requirements

• Master’s or Doctoral degree—preferably in Information Technology, Engineering, Business Administration, Project Management, Education, or a related field—with five (5) years of experience; OR Bachelor’s degree in the aforementioned fields with seven (7) years of experience.
• Specialization or an extension course relevant to the position is desirable.
• Project Management certification—preferably PRINCE2 Foundation/Practitioner—is desirable.
• Experience in developing IT tools or facilitating training sessions, workshops, lectures, or classes related to project management.
• Experience in reviewing Project Management Methodology is desirable.
• Experience in coordinating the implementation of technological and procedural improvements is desirable.

Skills

• Project Management
• Prince2
• IT Tools Development
• Training Facilitation
• Workshop Delivery
• Project Management Methodology
• Technological Improvements Coordination
• Procedural Improvements Coordination
• Requirements Management
• User Stories Management
• Business Rules Definition
• Acceptance Criteria Definition
• Software Development Coordination
• Disaster Information Systems
• Mobile Application Development

Languages

Portuguese, English, Spanish