Communications Specialist

The Communications Specialist leads the design and implementation of internal and external communication strategies to enhance the visibility, positioning and impact of organizational initiatives. The role manages communication plans, digital engagement, content creation, knowledge management, and event coordination, ensuring consistent and compelling messaging across platforms while supporting partnership development and external outreach.

Responsibilities

• Develop, implement and monitor communication strategies and work plans aligned with organizational priorities.
• Support reputational positioning by preparing briefs, talking points and communication materials for senior leadership.
• Align messaging with corporate communication standards and cross-organizational guidance.
• Identify target audiences and stakeholders, tailoring outreach strategies accordingly.
• Develop and manage communication materials, campaigns, publications and events to strengthen visibility.
• Manage digital presence, including websites, social media platforms, and content calendars.
• Produce high-quality content such as web stories, blogs, op-eds, videos and social media assets.
• Cultivate relationships with media outlets, coordinate responses, and support media outreach.
• Manage external contractors for communication products, ensuring quality and cost-effectiveness.
• Coordinate internal communications, updates and content on organizational platforms.
• Facilitate knowledge sharing, document lessons learned, and support the dissemination of best practices.
• Ensure availability and organization of communication assets, branding guidelines and templates.
• Build internal communication capacity, including training and guidance on tools and standards.
• Support senior management and teams with partnership communication, background research, and outreach materials.
• Coordinate communication and visibility efforts for fundraising and donor engagement.
• Engage partners and stakeholders through events, consultations, and outreach activities.
• Develop visibility guidelines and provide guidance to partners to ensure consistent branding.
• Support the organization, facilitation and delivery of training and learning sessions on internal and external communications topics.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from the implementation of communications projects/initiatives.
• Conduct research on communications-related topics and contribute to the drafting of reports, summaries and briefing notes.

Requirements

• Bachelor’s degree (or equivalent) with 7 years of relevant experience OR Master’s degree (or equivalent) in any discipline with 5 years of relevant experience is required.
• A globally or nationally recognized professional certificate in communications, journalism, or digital and social media communications is desired.
• Relevant experience is work in communications, public relations, media, journalism or related fields.
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.
• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.
• Experience in developing and monitoring content for grassroots-level audiences is desired.
• Experience in use of graphic design, video production, and content creation tools is desired.
• Previous experience in similar roles in Latin America is required.
• Experience leading teams is required.
• Experience applying emerging technologies, including artificial intelligence, to improve communication workflows, content development and audience engagement is highly desirable.
• Only candidates with advanced proficiency in both Spanish and English will be shortlisted.

Skills

• Communications Strategies
• Public Relations
• Media Relations
• Journalism
• Digital Communications
• Social Media Communication
• Content Creation
• Graphic Design
• Video Production
• Collaboration Tools
• Productivity Tools
• Web-based Management Systems
• Team Leadership
• Communication Workflows
• Audience Engagement Strategies
• Content Development
• Knowledge Management
• Event Coordination

Languages

English, Spanish