International Consultancy, Supply Chain Cost-to-Serve Framework

The consultant will develop and operationalize a standardized Cost-to-Serve (CTS) Key Performance Indicator (KPI) for UNFPA's Supply Chain Management Unit to consolidate costs, explain drivers, and support operational decisions. The role involves reviewing financial and operational systems, designing the CTS framework, creating data baselines, and building capacity for ongoing CTS KPI use.

Responsibilities

• Review UNFPA’s global financial and operational systems to identify available and fragmented cost data.
• Define boundaries, cost elements, allocation rules and formulas for a fully loaded CTS KPI.
• Gather, clean and analyse historical financial and logistics data to calculate CTS baselines globally and for pilot countries.
• Develop user guidance, documentation and operating processes for CTS KPI updates and interpretation.
• Conduct stakeholder consultations across procurement, logistics, finance, SCOA, SCMU pillars, regional and country offices.
• Map end-to-end supply-chain activities and cost elements including procurement, freight, customs, transport, warehousing, and distribution.
• Develop a shared cost taxonomy and data-source registry validated with relevant teams.
• Allocate staff effort, overhead, IT and indirect costs using existing ABC models and staff effort estimations.
• Build a transparent, editable prototype calculation model supporting sensitivity and scenario analysis.
• Establish routine update and annual recalibration processes for CTS costs.
• Disclose cost coverage, missing or proxy cost elements, and confidence levels for CTS results.
• Validate methodology, model and baseline results with SCMU leadership and finance teams.
• Produce inception report, comprehensive methodology document, functional CTS baseline model, standard operating procedures, and implementation-ready blueprint for CTS KPI integration into SCMU Control Tower.

Requirements

• Advanced university degree in finance, economics, business administration, supply chain management, data analytics, information systems, monitoring and evaluation, or a related field.
• A first-level university degree combined with two additional years of qualifying experience may be accepted in lieu of the advanced degree.
• Minimum of 7 years of progressive professional experience in supply chain analytics, logistics finance, or management consulting.
• Proven experience mapping and analyzing development or humanitarian supply chains in emerging markets, specifically focusing on sub-national transport, warehousing, and last-mile distribution networks.
• Demonstrated experience handling large, fragmented datasets and building financial/logistical models.
• Prior experience working with UN agencies, international NGOs, or public health supply chains is highly desirable.
• Familiarity with major ERP systems (e.g., Oracle Cloud/Quantum, SAP) and business intelligence tools (e.g., Power BI, Tableau).
• Fluency in written and spoken English is required.

Skills

• Supply Chain Analytics Management
• Logistics Finance
• Management Consulting
• Development Supply Chains
• Humanitarian Supply Chain
• Sub-national Transport Analysis
• Warehouse Management
• Last Mile Distribution
• Financial Modeling
• Logistical Modeling
• Data Analytics
• Monitoring and Evaluation
• ERP Systems
• Oracle Cloud
• QUANTUM ERP
• SAP
• Business intelligence tools
• Power BI
• Tableau
• Cost-to-Serve Framework
• KPI Design

Languages

English