National Consultant for My Journey Mobile App Update

The National Consultant will provide technical support to update, test and deploy revised content and functionality for the My Journey Mobile App, based on content reviewed and approved by UN Women. The role involves updating application branding, consolidating and incorporating approved content, verifying functionality, conducting testing and quality assurance, and establishing a privacy-sensitive analytics framework.

Responsibilities

• Update application branding and digital store content as required under PROTECT.
• Review and consolidate into an editable document the application’s existing content for UN Women’s review, and incorporate the content approved by UN Women into the application.
• Incorporate UN Women-approved updates to service information, content and multimedia resources into the application.
• Verify and improve the application’s functionality by testing and validating all phone numbers, hyperlinks, and other interactive features to ensure they are functional and up to date.
• Develop and implement the approved enhancements.
• Conduct testing, quality assurance, and deployment.
• Review and address the App compliance with the Google Play Store and other technical requirement to ensure a smooth operation.
• Establish and configure a privacy-sensitive analytics framework to track application uptake and usage, including downloads, active users, user retention, navigation patterns, feature use and relevant technical performance indicators.
• Ensure that data collection complies with applicable privacy, data protection and safeguarding requirements.
• Develop and implement a user experience feedback and testing approach, including appropriate methods for collecting and analysing user feedback.
• Prepare a concise report summarising user experience findings, uptake and usage data, key challenges, and actionable recommendations for further improvement of the application.
• Develop and hand over a sustainable system for ongoing monitoring of application uptake, usage and user experience after the consultancy ends, including access to analytics platforms and dashboards, clear documentation of indicators and data-collection methods, and practical guidance and training for designated UN Women personnel.

Requirements

• Bachelor's Degree - 4 year(s) experience OR High School certificate- 7 year(s) experience
• Capacity to liaise with a range of stakeholders to build rapport and effective working relationships, exchange information, and support collaborative action.
• Demonstrated ability to work sensitively and appropriately with content relating to gender equality, women’s rights and vulnerable populations.
• Strong written and verbal communication skills in a cross-cultural context.
• Demonstrated sensitivity, discretion, tact and courtesy in working with implementing partners and national and international personnel of diverse backgrounds.
• Ability to work effectively with technical and substantive guidance provided by UN Women and to accurately incorporate approved content into digital applications.
• Awareness of gender equality, women’s rights and safeguarding considerations in the development of digital products.
• Familiarity with gender equality, labour migration or related development programming would be an asset.
• Software engineering, computer science, mobile application development

Skills

• Mobile Application Development
• Software Engineering
• Content Integration
• Quality Assurance
• Privacy-sensitive Analytics
• Stakeholder Liaison
• Cross-Cultural Communication
• Gender Equality Awareness
• Women’s Rights Knowledge
• Safeguarding Considerations
• Technical Guidance Implementation
• Digital Product Development

Languages

English