Intern- Data Management and Administrative Support

The internship is based in the ERP Section within the Programme Support and Management Service, Regional Hub for Central and West Africa, OHCHR Yaoundé. The Intern will support administrative coordination, data management, and stakeholder communication related to ERP-enabled business processes, gaining exposure to digital transformation initiatives and enterprise systems supporting human rights programmes.

Responsibilities

• Support day-to-day administrative and operational activities related to ERP initiatives.
• Respond to routine requests for information and assistance from internal stakeholders.
• Support with maintaining organized filing, tracking systems and support document archiving in line with established procedures.
• Review and verify documentation for accuracy and completeness in support of ERP role-mapping and access management processes.
• Support with ensuring proper classification, filing, and storage of documents and records.
• Support with drafting routine correspondence and liaising with other sections to gather and consolidate information related to ERP and operational processes.
• Take minutes during meetings, summarize key decisions and actions, and ensure timely circulation.
• Support the maintenance of dashboards and ensure the accuracy and timeliness of data.
• Compile information and contribute to the preparation of periodic reports and draft PowerPoint presentations supporting management decision-making.
• Update and maintain content on the ERPMS intranet page to facilitate knowledge sharing and transparency.
• Support with performance of other related duties as required by the ERP Section in support of ongoing digital transformation initiatives.
• Assist in building and maintaining Power Apps applications connected to Microsoft Dataverse.
• Support data entry, manipulation, and management within Dataverse tables and environments.
• Help configure forms, views, and basic business rules within the Power Apps platform.
• Collaborate with the team to test and troubleshoot app functionality and data workflows.
• Learn and apply best practices for data modelling and app development within the Microsoft Power Platform.

Requirements

• Applicants must meet one of the following requirements: a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent).
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Exposure to data entry, basic reporting tools, and introductory use of AI-enabled applications to support administrative or analytical tasks.
• Strong organizational and time-management skills.
• High level of accuracy and attention to detail.
• Effective written and verbal communication abilities.
• Ability to work independently while contributing positively within a team environment is desirable.
• Familiarity with data management, process analysis, administrative support, or information systems is considered an asset.

Skills

• MS Excel
• MS Word
• Microsoft Outlook
• MS PowerPoint
• Data Entry
• Basic Reporting
• AI-enabled Applications
• Organizational Skills
• Time Management
• Accuracy and Attention to Detail
• Written Communication
• Verbal Communication
• Data Management
• Process Analysis
• Administrative Support
• Computer Information Systems

Languages

English, French