Medical Coordinator

The Medical Coordinator ensures the efficient provision of high-quality medical services in line with SCI guidelines, overseeing the full referral cycle, monitoring health status and treatment progress, tracking service costs, and ensuring accurate reporting. The role involves close follow-up on admissions, service delivery, case progress, and discharge, providing timely field reports under the supervision of the Health Officer.

Responsibilities

• Lead the full cycle of medical case management, including initial assessment, triage, referral to healthcare facilities, coordination of service delivery, follow-up, and reporting.
• Conduct scheduled field visits to healthcare facilities to monitor patient progress, verify service quality, track costs, and maintain regular communication with provider focal points.
• Prepare, review, and submit comprehensive admission, follow-up, and discharge reports, including medical details and cost breakdowns.
• Ensure accurate data entry in all relevant data collection tools.
• Provide timely updates and reports on elective cases admitted, discharged, and on patients still receiving care.
• Track and record all cash payments, including any payments made to public hospitals when required.
• Demonstrate leadership and compliance with all Save the Children policies and practices, including safeguarding, code of conduct, health and safety, and equal opportunities.
• Promote children’s rights, well-being, and protection, particularly during emergencies, guided by humanitarian principles and the code of conduct.
• Be prepared to support SCI’s emergency responses, showing flexibility and prioritizing assigned emergency tasks as needed.

Requirements

• Bachelor’s degree in medicine (MBBS/MBBCh) is required, with completion of the mandatory internship year and a valid medical license issued by the Ministry of Health.
• A minimum of 2–4 years of relevant clinical experience in hospitals, healthcare facilities, or other related medical settings is required.
• Proven experience in medical case management is preferred.
• Strong experience in coordinating and maintaining relationships with government authorities and relevant stakeholders is highly desirable.
• Previous experience working with refugees, asylum seekers, or other vulnerable populations is considered an asset.
• Excellent interpersonal, communication, and coordination skills.
• Strong report writing and documentation skills in English.
• Knowledge of child safeguarding principles and humanitarian standards is an advantage.
• Demonstrated commitment to Save the Children's values, vision, mission, and child safeguarding principles.

Skills

• Medical Case Management
• Clinical Experience
• Medical Licensing
• Medical Coordination
• Government Relations
• Stakeholder Engagement
• Refugee Health Support
• Child Safeguarding
• Humanitarian Standards for Children
• Report Writing
• Medical Documentation
• Patient Referral
• Health Monitoring
• Treatment Progress Tracking

Languages

English