Power Platforms Analyst

The Power Platform Analyst is responsible for designing, developing, supporting and continuously improving low-code business applications, workflow automations, dashboards and data-driven solutions using Microsoft Power Platform. The role supports Plan International's global operations by simplifying business processes, improving operational efficiency, and strengthening reporting capabilities.

Responsibilities

• Analyse business requirements and translate them into secure, scalable and maintainable Microsoft Power Platform solutions.
• Design, build, test and maintain Power Apps, Power Automate flows, Power BI dashboards and Dataverse-based solutions.
• Develop user-centred applications and automations that simplify business processes, reduce manual effort and improve operational efficiency.
• Apply appropriate solution design patterns across Power Apps, Power Automate, Dataverse, SharePoint and related integration services.
• Ensure solutions are reliable, reusable, accessible, well documented and aligned with enterprise architecture and data governance standards.
• Identify opportunities to digitise, streamline and automate manual business processes across global functions and offices.
• Develop workflow automations using Power Automate, approvals, notifications, task routing and integration with approved enterprise services.
• Work with process owners to document current-state and future-state processes, business rules, controls and user requirements.
• Integrate Power Platform solutions with SharePoint, Teams, Outlook, Excel, SAP-related outputs and approved enterprise data sources where appropriate.
• Measure solution outcomes and recommend continuous improvements to increase adoption, efficiency and business value.
• Develop and support Power BI reports and dashboards that enable timely, trusted and actionable insight for business stakeholders.
• Work with Data Architecture and Reporting & Analytics teams to ensure Power Platform solutions use approved, governed and well-structured data sources.
• Support data capture, validation, reporting and workflow requirements through well-designed forms, applications and dashboards.
• Ensure reporting logic, data definitions and solution dependencies are documented and traceable.
• Promote self-service analytics and improved data literacy through clear documentation, user guidance and stakeholder engagement.
• Apply Power Platform governance standards covering environments, connectors, permissions, data loss prevention, documentation and solution ownership.
• Support application lifecycle management across development, test and production environments, including versioning, release planning and change control.
• Ensure Power Platform solutions comply with information security, data protection, accessibility and enterprise architecture requirements.
• Maintain solution inventories, technical documentation, runbooks, support procedures and handover materials.
• Contribute to reusable standards, templates and patterns that support consistent, governed and sustainable low-code delivery.
• Work closely with business stakeholders to understand needs, clarify requirements and prioritise practical digital solutions.
• Collaborate with Data Architects, Reporting & Analytics, Enterprise Applications, IT, Information Security and Data Governance teams.
• Facilitate workshops, demonstrations, testing sessions and user feedback activities to ensure solutions are fit for purpose.
• Communicate solution options, risks, dependencies and recommendations clearly to technical and non-technical stakeholders.
• Work effectively with geographically distributed teams and external partners while maintaining appropriate internal knowledge and ownership.
• Provide operational support for Power Platform applications, automations, dashboards and related enterprise integrations.
• Investigate incidents, resolve defects, perform root-cause analysis and implement preventative improvements.
• Support user acceptance testing, production releases, hypercare and transition to business-as-usual support.
• Develop user guidance, training materials and knowledge-sharing content to support adoption and effective use of solutions.
• Monitor recurring support trends and recommend enhancements that improve reliability, usability and business value.
• Identify opportunities to improve solution quality, automation, usability, performance and maintainability.
• Promote reusable low-code development patterns, standards, documentation and delivery best practice.
• Evaluate emerging Power Platform, Power BI and automation capabilities and recommend improvements where appropriate.
• Share knowledge and support capability building across the Data & Analytics function and wider business stakeholder community.
• Contribute to the continual improvement of Plan International’s governed low-code and analytics delivery practices.

Requirements

• Relevant degree or equivalent practical experience in information systems, business technology, data analytics or a related field.
• Hands-on experience designing, developing, testing and supporting Power Apps, Power Automate and Power BI solutions.
• Practical knowledge of Dataverse, SharePoint, Microsoft 365 integrations, reporting controls and basic data modelling.
• Strong business analysis skills, including requirements gathering, process mapping, stakeholder engagement and solution documentation.
• Understanding of Power Platform governance, security, environments, connectors, permissions, data protection and application lifecycle management.
• Strong analytical, troubleshooting, communication and collaboration skills, with the ability to work across global and technical/non-technical teams.
• Microsoft Power Platform certification, such as PL-900, PL-100, PL-200, PL-300 or equivalent (desirable).
• Experience with Power Platform Centre of Excellence practices, enterprise governance, APIs, Azure, Microsoft Fabric, Copilot Studio or related technologies (desirable).
• Experience in NGO, humanitarian, international development or globally federated environments, including Agile or product-based delivery (desirable).

Skills

• Power Apps
• Power Automate
• Power BI Development
• Dataverse Integration
• SharePoint Integration
• Microsoft 365 Integration
• Data Modelling
• Business Analysis
• Requirements Gathering
• Process Mapping
• Stakeholder Engagement
• Solution Documentation
• Power Platform Governance
• Power Platform Security
• Application Lifecycle Management
• Technical Troubleshooting
• Power Platform Certification
• Power Platform Centre of Excellence
• API Integration
• Azure

Languages

English