Payroll Officer

The Payroll Officer will coordinate payroll administration activities, perform specialized payroll and pension administration functions, provide technical guidance, oversee complex cases, and contribute to process improvements within the Payroll Administration Unit of the ISRP at OECD.

Responsibilities

• Co-ordinate payroll administration activities across assigned client organisations and pension schemes.
• Review and validate payroll calculations and outputs before finalisation, ensuring compliance with applicable rules, procedures and service standards.
• Monitor payroll quality, identify operational risks and oversee corrective action.
• Oversee the resolution of complex payroll and pension cases.
• Act as the Payroll Administration Unit’s subject-matter expert on payroll operations, pension administration and related regulatory requirements.
• Provide technical guidance on complex payroll calculations, pension entitlements and exceptional cases.
• Advise client organisations on the consistent application of payroll and pension rules and procedures.
• Liaise with external payroll providers, accounting offices and other relevant stakeholders on specialised payroll matters.
• Support payroll operations for pension beneficiaries across client organisations.
• Review payroll testing, system configurations and changes arising from regulatory or organisational requirements.
• Ensure the accuracy and integrity of payroll data and associated documentation.
• Oversee payroll reporting, accounting controls, reconciliations and audit-preparation activities.
• Train and mentor Payroll Officers and payroll administrators in client organisations.
• Develop and maintain operating procedures, guidance materials and training resources.
• Promote the consistent interpretation and application of payroll and pension rules.
• Support the onboarding and development of new team members.
• Lead or contribute to payroll-related projects, system enhancements and process-improvement initiatives.
• Participate in testing payroll-system developments and regulatory changes.
• Analyse recurring issues and recommend improvements to strengthen efficiency, accuracy and service quality, and contribute to business continuity planning and operational resilience.

Requirements

• Post-secondary education or relevant professional training in accounting, payroll administration, pension administration, compensation and benefits, or a related field.
• Sound knowledge of payroll operations and pension administration principles.
• Significant relevant experience in payroll administration, pension administration or accounting, demonstrating advanced payroll and pension administration expertise, preferably in an international or multicultural environment.
• Demonstrated experience in payroll quality assurance, complex case management and stakeholder engagement, supported by strong analytical and problem-solving capabilities.
• Experience in providing technical guidance and in training, coaching or co-ordinating payroll activities.
• Experience contributing to payroll-related projects, system implementations or process-improvement initiatives.
• Advanced Excel skills and proficiency in payroll applications.
• Knowledge of HR Access payroll software would be an advantage.
• Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.

Skills

• Payroll Administration
• Pension Administration
• Accounting
• Payroll Operations Management
• Payroll Quality Assurance
• Complex Case Management
• Stakeholder Engagement
• Analytical Skills
• Problem Solving
• Technical Guidance
• Training and Coaching
• Payroll Process Improvement
• Payroll System Implementation
• Excel
• Payroll Software
• HR Access Payroll

Languages

English, French