Human Resources and Administration Officer Lebanon South

The HR & Admin Officer supports the South Area Office operations by providing timely and efficient HR & Admin services, ensuring compliance with NRC’s HR & Admin procedures, donor guidelines, and Lebanese regulations. The role involves implementing HR and administrative functions, advising managers, and supporting recruitment and administrative tasks.

Responsibilities

• Implement delegated HR and Administration function portfolio according to plan of action.
• Advise and guide managers on HR and Administration related issues, policies, and procedures in close coordination with Country office HR and Administration team.
• Prepare and develop monthly HR status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for improvement of the HR and Administration function.
• Provide administrative support for staff as required and in direct coordination with the line manager.
• Conduct field visits to all related sub offices to conduct spot checks, attend related meetings, and follow up on various matters and address concerns.
• Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.
• Ensure the proper application of NRC’s incentive workers and consultancy policies at the area level.
• Assist in the implementation of NRC Terms of Employment policies, including those related to leaves, holidays, allowances, and benefits.
• Serve as a point of contact for the HR system, ensuring it functions according to established standards.
• Follow up to ensure that staff Entry and Exit Procedures/checklists are completed and adhered to.
• Maintain proper filing of all HR-related documents, templates, and legal papers (both hard & soft copies) in accordance with NRC’s filing guidelines.
• Assist with recruitment for Grade 7 and below positions, including job requests, application screening, interview coordination, reference checks, and preparing job offers.
• Support the recruitment of contingent workers, ensuring the process follows NRC guidelines.
• Provide support to line managers in recruitment activities and offer guidance as needed.
• Assist in preparing monthly reports on payroll, performance management, and HR metrics.
• Keep staff records updated and ensure the HR database is accurate.
• Manage attendance records, handle leave requests, and share leave balances with managers.
• Prepare employment letters and assist with other HR-related documentation.
• Provide guidance to staff and line managers on HR policies and procedures.
• Help promote NRC’s organizational culture through induction and awareness sessions.
• Assist with the enrollment of staff in NSSF and Insurance packages and address related inquiries.
• Perform other administrative tasks related to HR operations as required.
• Coordinate and maintain records for staff office space, phones, and office keys.
• Carry out Admin-related operational/control tasks including following up on lease agreements.
• Maintain supplies inventory by checking stock to determine inventory level; anticipate needed quantities and items; place and expedite orders; and verify receipt.
• Request and dispatch mobile sim cards (pre- and post-paid) for staff.
• Ensure that all utility and running costs of the office and NRC premises are followed up, received, and paid in a timely manner.
• Coordinate accommodation and conferences as needed and follow up on payments and agreements.
• Issue purchase requisitions and orders for all administration related needs including printing, visibilities, kitchen supplies, office needs etc.
• Prepare daily contracts related to administration work and needs.
• Perform other relevant HR and admin tasks as requested by the line manager.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or any other related field.
• Minimum 2 years of relevant experience in handling Human Resources and Administration function.
• Previous experience from working in complex and volatile contexts.
• Previous experience working in the humanitarian sector.
• Fluency in both English and Arabic, written and spoken is mandatory.
• Able to use HR & Admin software and tools, including Excel, trackers, and HR systems.
• Good cultural awareness and sensitivity.

Skills

• Human Resources Management
• Administrative Management
• HRMS
• Excel
• HR Systems and Databases
• Recruitment Support
• Donor Compliance
• Lebanese Labor Law
• Humanitarian Sector Expertise
• Cultural Awareness
• HR Procedures Implementation

Languages

English, Arabic