Head of Unit Recruitment & Pool Management

The Head of Unit, Recruitment & Pool Management leads a team to ensure effective sourcing and matching for International Mobile Staff and HQ staff. This role oversees the full recruitment lifecycle, talent acquisition, retention, and workforce planning to meet operational demands with a competent and diverse workforce.

Responsibilities

• Develop and implement a comprehensive recruitment, pool management, and career management strategy aligned with MSF WaCA's operational priorities.
• Lead and manage the team of recruiters and pool managers to achieve organizational and departmental objectives.
• Monitor recruitment and workforce planning trends and best practices to ensure WaCA remains competitive and innovative.
• Oversee and guide the recruitment team in sourcing, selecting, and onboarding candidates for both field (IMS) and headquarters positions.
• Ensure recruitment processes are efficient, inclusive, and compliant with MSF policies and standards.
• Develop creative sourcing strategies to attract high-calibre candidates, including those from underrepresented and diverse backgrounds.
• Maintain and enhance applicant tracking systems to ensure data integrity and accurate reporting.
• Ensure alignment between operational needs and pool capacity in terms of both staffing levels and competencies.
• Oversee statistical analysis of talent pools to anticipate short- and long-term workforce needs.
• Collaborate with technical referents to develop and maintain talent pools that meet the evolving requirements of field operations.
• Facilitate the integration of global workforce solutions, including international staff, mobile national staff, and headquarters staff.
• Provide coaching, performance management, and development plans to support the professional growth of team members.
• Foster a collaborative and inclusive team culture with a strong focus on innovation and solution-oriented approaches.
• Ensure continuous learning and development opportunities for the team, aligned with MSF WaCA's mission and values.
• Provide backup support for the responsibilities of the Pool, Mobility and Career Manager and the Talent Acquisition Manager.
• Design and implement career development policies to support the retention and career progression of IMS and mobile staff, in collaboration with the Learning & Development (L&D) team and the Pool, Mobility and Career Managers.
• Ensure the implementation of career management interviews for International Mobile Staff (IMS) and mobile staff, and collaborate with the Learning & Development (L&D) unit on individual development plans that balance organizational needs with personal aspirations.
• Oversee talent review processes and ensure alignment with MSF's learning and development programmes.
• Build strong relationships with MSF sections, regional hubs, and other partners to facilitate knowledge sharing and resource alignment.
• Serve as the primary HR focal point for recruitment and pool management matters.
• Represent MSF WaCA in international HR forums and working groups, contributing to the development of global HR strategies.
• Ensure that all recruitment and mobility activities are conducted in accordance with safeguarding principles, fostering a safe environment free from abuse for all staff and collaborators.
• Actively contribute to embedding Diversity, Equity and Inclusion (DEI) principles within recruitment and mobility processes by promoting equitable representation, ensuring impartial treatment of candidates and colleagues, and proposing improvements to mobility procedures where appropriate.

Requirements

• Master’s degree in human resources management, Business Administration, or a related field.
• Minimum of seven (7) years of professional experience in recruitment, pool management, or talent acquisition.
• At least three (3) years of leadership experience, including managing teams in international and multicultural environments.
• Proven experience in workforce planning, talent development, and diversity initiatives.
• Experience in the humanitarian or non-profit sector is highly desirable.
• Ability to adapt to the international humanitarian sector and to new environments.
• Strong leadership skills with a proven ability to drive change, promote continuous improvement of the HR function, and deliver results.
• Experience managing multicultural teams.
• Strong analytical skills, with the ability to read, understand, and summarize complex documents.
• Agility and proficiency in the use of information technologies.
• High standards of ethics, social intelligence, and fairness.
• Strict commitment to maintaining the confidentiality of personal and professional data, in accordance with internal policies and applicable regulations.
• Working proficiency in English and French.
• MS Office suite (mainly MS Word, Excel and Powerpoint).
• Proficiency in online communication and collaboration platforms (e.g., Microsoft Teams, Zoom, SharePoint, etc.).
• Familiarity with Human Resource Information Systems (HRIS), such as Odoo, Ligo, ERP systems, and Applicant Tracking Systems (ATS).

Skills

• Recruitment
• Pool Management
• Talent Acquisition
• Workforce Planning
• Talent Development
• Diversity Initiatives
• Leadership in Multicultural Settings
• Human Resources Management
• Humanitarian Sector Expertise
• Team Management
• Analytical Skills
• Information Technology Proficiency
• Data Confidentiality
• Microsoft Office Suite
• MS Teams
• Zoom
• SharePoint Development
• Human Resources Information System Management
• Odoo
• LIGO
• ERP Systems
• Application Tracking Systems

Languages

English, French