Monitoring, Evidence, Accountability, and Learning (MEAL) Manager Human Mobility Hub - Middle East Office

The MEAL Manager provides strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. The role involves developing MEAL systems, strengthening partner capacity, championing accountability to affected communities, and ensuring evidence and learning drive programme quality and strategic decision-making.

Responsibilities

• Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.
• Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.
• Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.
• Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.
• Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.
• Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.
• Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.
• Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.
• Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.

Requirements

• At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.
• Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.
• Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.
• Demonstrated experience working with local partners and strengthening partner-led MEAL systems.
• Excellent analytical skills and the ability to transform complex data into actionable insights.
• Experience with digital data collection platforms, programme evaluations, and evidence generation.
• Strong facilitation, coaching, and stakeholder engagement skills.
• Fluency in English and Arabic (French is an advantage).
• Applicants must be legally eligible to work in Amman Jordan, no work permits or visa sponsorships provided.
• Attach copies of academic and professional certificates.
• Submit application and CV in English.

Skills

• Monitoring and Evaluation
• Accountability Systems
• Learning and Knowledge Management
• Information Management
• MEAL System Development
• Partner Capacity Building
• Humanitarian Programme Support
• Displacement Programme Experience
• Data Analysis
• Digital Data Collection
• Programme Evaluation
• Evidence Generation
• Stakeholder Engagement
• Facilitation Skills
• Coaching Skills
• Research Methods
• Complex Data Interpretation
• MEAL Management
• English Language Proficiency
• Language Proficiency in Arabic

Languages

English, Arabic, French