Senior HR Business Partner, Client Services and Outreach Branch, Division for Human Resources

The Senior HR Business Partner manages the interface between business units and the Human Resources function in UNFPA by providing strategic HR client services and driving HR programs and initiatives in the client area. The role involves advising on HR policies, managing performance and staff development, organizational effectiveness, workforce planning, recruitment, and supporting humanitarian capacity and knowledge sharing.

Responsibilities

• Serve as the lead interlocutor with the Policy Adviser on compelling business cases for new or revised policies, based on consultation with, guidance to, and/or feedback from, other HR Business Partners.
• Advise staff and managers on HR policies, guidelines, and practices.
• Provide quality advice to develop innovative HR approaches and solutions to complex problems.
• Manage the implementation of HR policies and practices by managers, HR Focal Points and other non-HR staff involved in implementation of HR policies and processes at the local level providing timely technical advice, guidance, follow-up and training as appropriate.
• Provide strategic advice on performance management and career development systems to HR Programmes.
• Manage the implementation of all corporate talent management programmes, ensuring local relevance and initiatives in the client area.
• Support leadership in strengthening the links between individual performance and delivery of strategic priorities, and effective management of under-performance.
• Take the lead in identifying, assessing and resolving issues, problems, and conflicts at the Regional and CO levels.
• Provide support on identifying and managing complex cases (e.g. performance, health, medevac and separations).
• Work directly with staff members on skill/learning needs assessments, and contribute to design and implementation of customized learning interventions.
• Ensure strategic regional learning needs are met.
• Participate in and coordinate corporate level, organizational-wide HR initiatives, pilot programs, workshops, training sessions.
• Lead the development and implementation of talent management programmes, advising on organizational effectiveness and high performing teams.
• Provide guidance to client units on the review of GSS feedback, related action planning, implementation and follow-up.
• Act as member of the UNFPA/PSD Internal Consulting Group (ICG), advising management on change processes and developing HR related initiatives.
• Support Country Offices in the transition to new modes of engagement as required to deliver on the Country Programme.
• Undertake assessment and realignment of other business units as needed.
• Act as an integral member of the Regional Office Leadership Team, providing input on workforce planning, staffing trends and needs.
• Participate in HR Corporate Initiatives providing technical leadership on workforce planning, staffing trends and needs, implementation of corporate HR initiatives/programmes.
• Use HR analytics to understand staffing trends in the client area.
• Advise and assist managers in analyzing staffing needs.
• Contribute to the development and implementation of the Annual Regional or Divisional HR Plan.
• Manage all recruitment activities and administration of national and international staff in the client area and provide advisory services as required.
• Oversee and provide guidance to Country Offices on staffing matters.
• Manage recruitment and administration of national and international Individual Consultants (ICs), and provide quarterly reports.
• Provide guidance and facilitate the induction, orientation, and integration of new staff members.
• Work with UNDP BES Team on HR administrative matters.
• Assist in cases of humanitarian and medical emergencies, in collaboration with relevant units.
• Manage the provision of timely support to countries under fast track.
• Support capability development efforts on humanitarian response.
• Facilitate sharing of business knowledge and capacity building related to evolving business operations and responses in DHR.
• Contribute to relevant networks within the UN system and other major international organizations to promote progress in modernizing HR policies and practices.
• Facilitate knowledge building and knowledge sharing in the client area through active participation in the HR Business Partners community of practice.
• Provide oversight and guidance to staff/team members supervised.
• Serve as OIC as required for the Client Services and Outreach Branch and perform other duties as required.

Requirements

• Master’s degree in Human Resources, Business Administration, Public Administration, Organizational Development or related discipline.
• Ten (10) years of progressively relevant experience in HR management of which five (5) years at international level and five (5) years in a similar role are required.
• Experience in a supervisory/managerial role is required.
• Mastery of modern concepts and approaches in the field of Human Resources.
• Proven ability to deliver effective solutions to complex HR challenges in a multicultural environment.
• Strategic mindset coupled with strong analytical skills and a proven ability to handle big picture perspectives, as well as day to day operational matters.
• Excellent organizational, multi-tasking and project management skills.
• Ability to handle confidential information and gain trust.
• Strong communication, collaboration and team skills.
• Field experience is an asset.
• Experience with international development/humanitarian organization, multilaterals or INGO’s is an asset.
• Consulting experience related to organizational development and change management, is desirable.
• Fluency in English and French is required; knowledge of other official UN languages is desirable.

Skills

• Human Resources Management
• HR Policy Guidance
• Organisational Development
• Change Management
• Performance Management
• Workforce Planning
• Recruitment
• Project Management
• Strategic HR Planning
• Multicultural HR Services
• Confidential Information Handling
• Analytical Skills
• Consulting
• Staff Development
• Humanitarian Capacity Building
• Knowledge Sharing
• Supervision Experience
• International HR Experience

Languages

English, French