Service to the Armed Forces (SAF) Specialist, Mobile

The Mobile SAF Regional Program Specialist supports the Service to Armed Forces mission by managing and administering American Red Cross services to U.S. military members, veterans, and their families. This role requires worldwide deployment readiness and involves community outreach, volunteer management, service delivery, and financial reporting to ensure effective program operations.

Responsibilities

• Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.
• Support the delivery of International Services programs and services.
• Provide support, development, and/or leadership guidance to all volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
• Serve as the “face” of the Red Cross at assigned location.
• Build strong relationships with military leadership, key organizations, and community leaders.
• Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies.
• Build community presence through marketing opportunities with local Armed Forces Network, social media platforms, and local base advertising.
• Manage a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.
• Recruit and train leadership volunteers to support placement and supervision of staff and programs.
• Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers.
• Ensure consistent delivery of SAF and IS U.S. services to all clients in their area.
• Provide supervision of volunteer Service Delivery staff.
• Coordinate services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.
• Ensure community outreach including command meetings, education briefings, presentations, or workshops.
• Manage support services to military members and their families including family follow-up information and referrals.
• Provide support for the emergency communications center with local information.
• Develop outreach strategies aimed at promoting International Services U.S. programs to the community.
• Develop and manage budgets and expenditures to ensure programs operate within budget.
• Monitor and report on the outcomes and results of programs and services to ensure organizational accountability and recommend improvements.

Requirements

• Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.
• A minimum of five years related experience in program management or related field is required.
• Requires strong computer skills.
• Public speaking skills and the ability to communicate effectively verbally and in writing are required.
• Must have strong interpersonal skills and the ability to work well in an individual or team environment.
• The ability to balance multiple priorities is essential.
• Familiarity with military culture, regulations and protocol is strongly desired.
• Experience with American Red Cross programs and services is strongly desired.
• U.S. citizenship is required.
• Must be able to obtain a secret security clearance and a no-fee U.S. passport.
• Worldwide mobility is a condition of employment and an essential function of this position.
• Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.
• Must meet strict medical and physical requirements, including immunizations required by the U.S. military.
• May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas.
• Periodically accompanies the military on deployments.

Skills

• Programme Management
• Public Speaking
• Verbal Communication
• Written Communication
• Interpersonal Skills
• Military Culture Familiarity
• Volunteer Management
• Financial Reporting
• Community Outreach
• Computer Skills
• Security clearance compliance
• Worldwide Mobility
• Conflict Zone Operations
• Military Protocol
• Service Delivery

Languages

English