Program Manager, Disaster Workforce Engagement

As a Disaster Workforce Engagement Manager, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will build, sustain, and energize the volunteer workforce to create and maintain continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff.

Responsibilities

• Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming ensuring rapid, accessible, and equitable delivery to meet urgent disaster-caused needs.
• Assist with the successful implementation of specific disaster cycle services program activities or functions within an assigned geographic area.
• Engage disaster volunteers who are representative of the communities they serve, both culturally and linguistically.
• Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
• Act as the local point of contact for partners and communities, partnering with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Travel may be required. For positions applicable to Disaster Services, deployment to disaster operations outside the assigned region is required.

Skills

• Volunteer Team Leadership
• Volunteer Mobilization
• Social Services Management
• Staff Coordination
• Volunteer Coordination
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Collaboration with Diverse Groups
• Facilitation
• Problem Solving
• Marketing
• Leadership
• Partnership Management
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Disaster Workforce Engagement
• Disaster Operations

Languages

English