Head of Support Haiti

The Head of Support Haiti is responsible for ensuring high quality and efficient support functions for programme implementation in Haiti. This role includes line management, strategic input to country strategy, and overseeing support functions such as Finance, Logistics, HR, ICT, Risk and Compliance.

Responsibilities

• Line management responsibilities for directly reporting staff including performance management and goal setting aligned to country strategy
• Responsible for workforce planning, recruitment, staff induction and development and ensuring Duty of Care for own staff
• Bolster the support unit (Finance, Logistics, Human Resources, ICT, Risk and Compliance) and develop relevant training including coaching of new support staff
• Contribute to the induction of new staff with a role in the processes
• Facilitate the support function’s strategic input to the development of the Country Strategy and Plan of Action
• Create collaborative and supportive working relationships between support and programme teams in all offices
• Ensure timely and accurate periodical financial reporting to the Regional Team together with the Country Director and Finance Manager
• Ensure strategic role and involvement of support functions in the elaboration of the NRC Haiti Country Strategy and annual Plan of Action

Requirements

• Minimum 4 years’ experience from a senior management position in a humanitarian/recovery context
• Experience from working in complex and volatile contexts
• Proven experience in allocation of resources and costs expertise
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English and French, both written and verbal
• Knowledge of the context in Haiti
• Experience with start-up and emergency response
• Solid knowledge of Logistic and procurement, HR and finance routines in a humanitarian context
• Excellent communication skills
• Excellent problem-solving skills
• Ability to work under pressure, independently and with limited supervision
• Flexible and able to deal with sudden changes

Skills

• Humanitarian Senior Management
• Resource Allocation
• Cost Management
• Leadership Skills
• Emergency Response
• Start-up Operations
• Logistics Management
• Procurement Management
• Human Resources Management
• Finance Management
• Communications Skills
• Problem Solving
• Working Under Pressure
• Country Context Knowledge
• Strategic Planning
• Line management
• Risk Management
• Compliance Management

Languages

English, French