E T Temporary (Program Assistant)

The E T Temporary (Program Assistant) will provide a broad range of administrative, operational, and logistical support to the HRDRE unit, ensuring smooth day-to-day coordination and effective delivery of team priorities. The role supports the HRDRE Manager and team with calendar management, meeting coordination, travel arrangements, onboarding activities, and other administrative tasks.

Responsibilities

• Provide direct administrative support to the HRDRE Manager, including calendar management, meeting coordination and prioritization, travel arrangements, logistics support, preparation of agendas, and follow-up on action items.
• Coordinate and support regular unit meetings, including scheduling, preparing materials, tracking follow-up actions, and ensuring timely communication with relevant stakeholders.
• Participate in weekly unit meetings and maintain regular coordination with the Manager to stay informed of team priorities, ongoing activities, and emerging support needs.
• Provide logistical and administrative support for HRDRE initiatives, meetings, learning sessions, focus groups, retreats, and other events, including arranging virtual meeting platforms, room bookings, catering, materials, and related logistics.
• Support onboarding activities for new hires and team members, including scheduling orientation meetings, coordinating logistics, preparing onboarding materials, and facilitating smooth integration into the unit.
• Prepare, compile, and organize briefing materials, background notes, presentations, and other documents required for meetings, events, or management discussions.
• Generate, track, and maintain purchase orders and other administrative transactions for unit-related expenditures, ensuring compliance with applicable WBG procurement, budget, and administrative procedures.
• Support knowledge management across the unit by organizing, maintaining, and facilitating access to key documents, templates, guidance materials, presentations, and other shared resources.
• Assist with editing, formatting, and quality-checking reports, presentations, correspondence, and other documents to ensure accuracy, consistency, and alignment with WBG/IFC standards.
• Help monitor and follow up on pending administrative actions, deadlines, and deliverables to support timely completion of unit priorities.
• Liaise with internal stakeholders, service providers, and other HR teams as needed to coordinate administrative, logistical, procurement, and operational matters.
• Provide backup support to other HRDTM assistants and contribute to ad hoc assignments, special projects, and team-wide initiatives as requested.

Requirements

• Bachelor’s degree is required with a minimum of 5 years of relevant professional experience or equivalent combination of education and experience.
• Advanced proficiency in all relevant computer software, including functions of Bank standard software packages and databases (MS-Office, Word, Excel, PowerPoint); Outlook, SAP, PeopleSoft, Admin Portal, E-Services; TRS and LARS.
• Demonstrated ability to discreetly manage sensitive and confidential correspondence and information.
• Demonstration of initiative, independence, and autonomy in addressing client needs in changing business contexts and environments.
• Ability to initiate changes to work processes to improve efficiency and performance and apply creativity, flexibility, and persistence to develop new approaches.
• Ability to actively promote knowledge sharing and contribute to wider collaborative efforts.
• Fluency in written and spoken English, including ability to produce a variety of reports, presentations and correspondence and edit materials using proper formatting, grammar, punctuation, and style; Command of other official languages is an advantage.
• Excellent organizational skills with demonstrated ability to work independently, manage concurrent activities, rank priorities, organize work efficiently, work under pressure and deliver assignments in a timely manner often under intense time constraints.
• Ability to effectively collaborate with regional teams across multiple time zones.
• Proven ability to operate effectively in a multicultural environment.

Skills

• Microsoft Office Suite
• Word
• Excel
• Power Point
• Outlook
• SAP
• PeopleSoft
• Admin Portal
• E-Services
• TRS
• LARS
• Confidential Correspondence Management
• Client Needs Assessment
• Process Improvement
• Knowledge Sharing
• Report Writing
• Presentation Development
• Editing and Formatting
• Organizational Skills
• Calendar Management
• Meeting Coordination
• Travel Arrangements
• Onboarding Support
• Multi-cultural Team Collaboration

Languages

English