Head of Operational Information Management CST II

Lead, oversee and coordinate all Operational Information Management & Performance Reporting activities in Ukraine to establish and present a standard and consistent operating picture of WFP operations and associated results, facilitating informed and timely decision-making throughout the organisation.

Responsibilities

• Contribute to the development of systems and tools that support effective OIM, performance reporting and inter-agency information management in line with WFP and UN policies and practices.
• Provide technical advice, governance and oversight to the CO on the integration of OIM & PR policies and guidance into established systems to drive the quality, consistency, standardisation of information management and performance reporting across WFP.
• Oversee and approve the information collated from media and local internal and external sources to facilitate and maximise the exchange of information and data flow between functional area networks in WFP, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact.
• Oversee and approve the collation, drafting and dissemination of political and humanitarian analysis pertaining to WFP current or future responses and donor policies, trends and preferences to ensure country specific input to WFP’s operational reporting.
• Prepare the Annual Country Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation and logistics functions to coordinate and ensure coherence and quality of information.
• Collaborate with counterparts in other UN agencies to ensure consistency in humanitarian information and to complement WFP analysis and information.
• Collaborate with counterparts in WFP Divisions, supporting performance of activities and ensuring an aligned and consistent approach to information management, analysis and performance reporting.
• Enhance the capacity of WFP staff, partners and governments to effectively manage operational information and performance reporting through conduct of disaster management simulations and provision of the relevant OIM & PR training.
• Manage a small team or sub-team of OIM staff, providing coaching and guidance as required to ensure appropriate development and enable high performance.
• Participate as a working group member of WFP Ukraine’s data management working group.
• Contribute to the development of OIM & PR related normative guidance as required. Support initiatives for developing improved, streamlined and harmonised OIM & PR.
• Contribute to the development, implementation and assurance of defined quality standards in all processes and products.
• Support the CO in emergencies by overseeing the preparation, organisation and support for Operational Task Forces (OTFs) and ensuring accurate reporting and dissemination of decision making to COs and Global HQ.

Requirements

• Advanced University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.
• 6 years or more of postgraduate professional experience, including working on operational information management or related fields.
• Sound theoretical understanding of OIM concepts and principals with a broad knowledge of best practices, techniques and processes.
• Strong analytical skills with the ability to analyse and interpret information and draw out the key messages.
• Strong oral and written communication skills, able to clearly articulate insights to stakeholders in WFP.
• Ability to lead, motivate and develop small teams of junior staff.
• Knowledge of common business principals and processes and the ability to quickly assimilate UN/WFP specific processes and systems.
• Fluency (level C) in English

Skills

• Operational Information Management
• Performance Reporting
• Data Analysis
• Information Interpretation
• Team Leadership
• Stakeholder Communication
• Business Process Knowledge
• WFP Systems Familiarity
• Analytical Skills
• Oral Communication
• Written Communication

Languages

English