Cash Consortium Information Management Officer Sudan Geneina

The Information Management Officer supports the Area-Based Coordination (ABC) Coordinator by maintaining datasets, supporting meeting processes, tracking actions and referrals, and ensuring timely data flow into the ABC IM system. The role is operational and supportive, focusing on routine data management and coordination support at the state level in Geneina, West Darfur.

Responsibilities

• Support the ABC Coordinator with routine information management and data upkeep at state level
• Maintain and regularly update ABC partner databases, contact lists, participation records, and meeting minutes
• Update agreed 3Ws / service mapping trackers using standard templates, ensuring routine data entry, cleaning, validation, and version control of ABC datasets
• Maintain action and referral trackers following ABC meetings, documenting commitments and follow-up status
• Serve as the state-level IM focal point for coordination with IMPACT’s ABC IM team and feed validated partner data into IMPACT-led IM systems as requested
• Follow agreed data protection protocols, data-sharing rules, and access controls, ensuring sensitive data is handled, stored, and shared appropriately
• Support transparency and accountability by maintaining accurate and auditable records
• Compliance and adherence to NRC policies, guidance and procedures
• Track partner submissions and flag gaps, delays, or inconsistencies to the ABC Coordinator
• Translate coordination discussions into structured datasets, converting verbal updates into standardized tables, trackers, or matrices
• Maintain and update coordination process trackers, including partner engagement status, coverage matrices, and other agreed trackers
• Maintain historical records, including document and report repositories and the history of decisions, actions, and coverage changes, supporting trend visibility over time
• Support the systematic capture of gaps and overlaps discussed in coordination forums into agreed IM tools, rather than narrative notes
• Prepare standardized coordination inputs for ABC meetings (tables, matrices, coverage summaries), avoiding ad-hoc or narrative reporting
• Support the use of standardized templates, variables, and reporting formats agreed with IMPACT
• Escalate data protection or sensitivity concerns to the ABC Coordinator and IMPACT
• Support handover and continuity during staff turnover by maintaining up-to-date IM files and documentation
• Any other tasks as delegated by the line manager

Requirements

• Bachelor’s degree in information management, statistics, social sciences, development studies, or a related field
• Minimum 2–4 years of experience in NGO information management, data support, or M&E roles
• Strong practical skills in Excel / Google Sheets and structured data management
• Experience working with humanitarian partners and coordination mechanisms is an asset
• Strong attention to detail and ability to manage routine data processes
• Fluency in Arabic required; working English strongly preferred
• Knowledge of the West Darfur context and local actor landscape is a strong asset
• Experience working in volatile, access-constrained, or conflict-affected environments
• Understanding of data sensitivity and protection considerations in conflict settings

Skills

• Information Management
• Data Support
• Monitoring and Evaluation
• Excel
• Google Sheets
• Structured Data Management
• Humanitarian Coordination
• Data Protection
• Conflict Environment Experience
• Data Sensitivity
• Dataset Maintenance
• Meeting Support
• Data Tracking
• Area-based Coordination

Languages

Arabic, English