Senior RSD Assistant

The Senior RSD Assistant is a caseworker position responsible for interviewing and assessing RSD cases, providing counselling to asylum seekers and refugees on UNHCR's RSD procedures, and supporting other functions such as registration. The role requires good drafting skills, knowledge of Country of Origin information, and strong organizational abilities to produce high quality work within short deadlines.

Responsibilities

• Interviewing and assessing RSD cases
• Providing counselling to asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, and status of claim processing
• Responding to queries from asylum seekers and refugees
• Supporting other tasks such as registration and other functions based on exigencies of service
• Promoting workplace harmony and teamwork

Requirements

• Good drafting skills and ability to express complex ideas concisely in writing
• Good Country of Origin information research skills
• Knowledgeable of conditions in countries of origin from which individuals approach UNHCR Egypt
• Good time management, planning and organizational abilities
• Ability to provide counselling and respond to queries from asylum seekers and refugees regarding UNHCR's RSD procedures, rights and obligations
• Ability to promote workplace harmony and teamwork
• Expected to report daily to UNHCR premises in 6 October City, Giza Governorate

Skills

• Drafting Skills
• Country of Origin Research
• Knowledge of Country Conditions
• Time Management
• Planning
• Organizational Skills
• Counselling Asylum Seekers
• RSD Procedures Knowledge
• Case Interviewing
• Case Assessment
• Registration Support