Representative III, Volunteer Recruitment

The Volunteer Recruitment Representative III is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. This role involves coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers, supporting goals, and ensuring placement of sufficient numbers of volunteers to meet operational needs.

Responsibilities

• Develop and execute broad-based recruitment strategies to identify and attract volunteers
• Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups, and professional associations to identify and attract qualified candidates
• Identify, cultivate, and maintain strategic partnerships with volunteer recruitment sources, agencies, organizations, market segments, and community groups
• Collaborate with internal teams to develop a sustainable, diverse candidate pipeline through both in-person and digital strategies
• Evaluate and modify recruitment strategies based on lessons learned
• Provide coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials
• Maintain accurate records of all potential and actual volunteer leads and produce status reports
• Build and manage high-performing volunteer teams across the Southern California Region
• Foster a culture of collaboration, empowerment, and shared purpose
• Inspire and mentor team leads to take ownership of local engagement efforts
• Provide coaching and guidance to volunteer recruitment teams
• Oversee volunteer onboarding processes by leading and mentoring volunteer leaders
• Facilitate robust training programs and provide guidance to volunteer trainers
• Liaise with internal and external partners to ensure volunteer support is timely and mission-aligned
• Conduct and manage comprehensive volunteer needs assessments
• Work with volunteer screening and intake team members
• Serve as a point-of-contact for the Volunteer Intake Processing Center
• Travel throughout the Orange County/Region to support volunteer events, recruitment efforts, training sessions, and engagement activities
• Maintain regular, meaningful volunteer interaction through formal structures and personal connections
• Build lasting relationships with schools, colleges, and campus groups to inspire the next generation of humanitarians

Requirements

• Bachelor's degree required
• Minimum of 5 years of related experience
• Ability to work on a team
• Excellent oral and written communication skills
• Strong interpersonal and presentation skills
• Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook
• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
• Experience in volunteer management or volunteer engagement highly preferred
• Recruiting experience or sales experience is a plus
• Leadership experience is a plus
• Familiarity with Orange County’s civic landscape and volunteer trends is strongly preferred
• Ability to prioritize high competing tasks at any given time within matrix environment highly preferred

Skills

• Volunteer Recruitment
• Volunteer Management
• Recruitment Strategies
• Program Implementation
• Customer Maintenance Techniques
• Negotiation Skills
• Microsoft Office Suite
• Word
• Excel
• Power Point
• Outlook
• Presentation Skills
• Organizational Skills
• Prioritization
• Teamwork
• Interpersonal Skills
• Oral Communication
• Written Communication

Languages

English