Digital Officer 1

Digital Officer 1 works to enhance the digital reputation and positioning of the ICRC, supporting efforts to connect with relevant audiences through digital content and channels by editing, creating and publishing content in different channels. The role manages local/regional social media accounts, develops digital projects, and ensures effective delivery of digital content optimized for audience engagement.

Responsibilities

• Manages local/regional social media accounts using accepted best practices, develops digital projects, engaging with and delivering content to priority audiences.
• Creates, edits, repurposes and publishes a wide variety of engaging content for digital channels, using audiovisual products (videos, photos, etc.); provides the archives with appropriate versions of these digital materials for reuse.
• Ensures accurate, timely and effective delivery of digital content, optimized for search and audience engagement, partnering with Audiovisual Producers, social media leads, Web Editors and Digital Officers primarily in regional communication centres and delegations.
• Conducts evaluations of the success of digital content initiatives after publication and produces social media reports.
• Identifies and seizes reactive opportunities, running and contributing digital input to quick turn-around campaigns, working internally with Public Relations Officers and externally with media counterparts.
• Provides guidance to colleagues on setting up and managing their own channels and accepted best practice.

Requirements

• Degree in communications, marketing or journalism, preferably with a digital background and specialization (managing websites, social media platforms, video projects, etc.).
• Fluent command of relevant language(s).
• Typically 3-5 years’ overall professional experience.
• Minimum 3 years' experience in digital communication/internal communication.
• Experience in event management an advantage.
• Skilled computer user of web publishing (content management systems, including Drupal and/or Wordpress) and design tools (Photoshop).
• Experience in publishing and engaging using social media platforms (Facebook, Twitter, Instagram, etc.).
• Experience in web editing and familiarity with search engine optimization.
• Excellent public speaking skills and ability to communicate about technical matters to audiences in training settings.
• Familiarity with ad management (Google Ads, Facebook, Twitter).

Skills

• Digital Communications
• Internal Communications
• Web Publishing
• Content Management Systems
• Drupal
• WordPress
• Social Media Management
• Facebook
• Twitter
• Instagram
• Search Engine Optimization
• Web Editing
• Google Ads
• Facebook Ads Management
• Twitter Ads Management
• Photoshop
• Event Management
• Public Speaking
• Digital Content Creation

Languages

English