Senior Project Associate (Information Management)

The Senior Project Associate (Information Management) supports the effective and timely implementation of Protection programme activities in Moldova focusing on information management, data coordination, reporting quality assurance, and partner coordination. The role involves technical support for programme implementation through accurate data management, consistent reporting, and effective information flows in line with IOM standards and donor requirements.

Responsibilities

• Support the implementation, maintenance, and continuous improvement of programme data management systems and databases.
• Support the systematic collection, consolidation, validation, and storage of data from field teams, implementing partners, and internal units.
• Maintain centralized databases (including KOBO and case/data systems), promoting accuracy, consistency, and compliance with IOM data protection standards.
• Support harmonization of data systems across units and alignment with donor and inter-agency reporting requirements.
• Provide technical support to data collection processes, including field-level and partner-level data flows.
• Apply data quality control checks (including 5W data and indicators) to promote completeness, consistency, and reliability.
• Compile and analyse datasets to support programme monitoring, reporting, and evidence-based decision-making.
• Generate regular data summaries and analytical inputs for internal and external use.
• Support preparation, consolidation, and review of narrative and data reports, promoting alignment between activities, indicators, and results.
• Cross-check data submitted by different sources (MPTs, partners, units) to support consistency and compliance with donor requirements.
• Liaise with PSU to support adherence to reporting timelines, formats, and monitoring frameworks.
• Support development and use of standardized reporting templates and tools.
• Provide technical and administrative support throughout the implementing partner (IP) management cycle, in line with IOM procedures and tools.
• Support processes related to selection of partners, including documentation review and consolidation of inputs.
• Assist in the preparation and processing of service agreements and contract documentation.
• Track partner deliverables, reporting submissions, and compliance with contractual requirements.
• Support monitoring of partner activities through review of reports, data submissions, and follow-up with partners on clarifications.
• Maintain organized records of IP documentation (contracts, reports, amendments, monitoring tools).
• Support information exchange between IOM partners to facilitate smooth implementation.
• Support tracking of programme activities and outputs implemented by field teams and partners.
• Contribute to monitoring tools and follow-up mechanisms to support proper documentation and reporting activities.
• Provide administrative and technical support for coordination meetings, reporting exercises, and data reviews.
• Provide technical support to staff and partners on data collection tools (e.g. KOBO), reporting formats, and information management processes.
• Support basic trainings and guidance sessions on data collection methodologies and reporting requirements.
• Promote standardized data management practices across units and implementing partners.
• Undertake duty travel based on programme needs.
• Perform such other duties as may be assigned.

Requirements

• Bachelor’s degree in social sciences, Information Management, Data Science, Statistics, or related fields from an accredited academic institution with four years of relevant experience; or High school diploma with six years of relevant professional experience.
• Work experience in humanitarian response, development, or protection programming.
• Experience in data management, information management, monitoring or reporting in humanitarian or development settings, including work with databases and data collection tools (e.g. KOBO or similar platforms), and experience in data quality control, reporting, and information analysis.
• Work experience in liaison and coordination with non-governmental organizations. Experience with NGOs working in the field of GBV, women’s rights, and anti-trafficking is preferable.
• Experience in liaison and cooperation with governmental authorities, UN partners, and NGOs, as well as internal and external stakeholders.
• Previous experience supporting trainings and capacity-building activities.
• Previous work experience in IOM or a UN agency is preferable.
• Knowledge of humanitarian response planning and general understanding of humanitarian response structures.
• Good knowledge and general understanding of NGO networks and the operational environment in Moldova.
• Ability to learn quickly new thematic areas and workstreams related to the protection work of IOM in a variety of contexts and in coordination with other units.
• Proficiency in MS Office (especially Excel) and experience working with databases and data tools.
• Ability to compile, analyse, and present data in clear and structured formats.
• Good organizational and coordination skills with attention to detail.
• Ability to work across teams and follow processes accurately.
• Fluency in English, Romanian and Russian (oral and written) is required.

Skills

• Information Management
• Data Management
• Data Quality Assurance
• Data Analysis
• Reporting
• Monitoring
• Database Management
• Data Collection Tools
• Kobo
• Humanitarian Response Plan (HRP)
• Protection Programming
• Liaising with non-governmental organizations
• Liaison with Governments
• Stakeholder Coordination
• Capacity Building
• Training and Support
• Microsoft Office Suite
• Excel
• Humanitarian Programming
• Partner Coordination

Languages

English, Romanian, Russian