Community Health Worker

The Community Health Worker participates in a time limited workforce development and applied learning program designed to support refugee and immigrant community members pursuing careers in community health and human services. Trainees build foundational skills in outreach, health education, healthcare navigation, and community engagement under close supervision of IRC Health Program staff.

Responsibilities

• Support outreach activities within refugee and immigrant communities through community events, informational sessions, canvassing, outreach calls, flyering, and other engagement activities.
• Assist with promoting awareness of available health, wellness, and community resources.
• Help facilitate culturally and linguistically appropriate communication between community members and IRC Health Program staff.
• Participate in outreach events, workshops, and community education activities as assigned.
• Assist with delivery of basic health education and wellness information under staff guidance and within approved program materials.
• Support distribution and explanation of educational materials related to preventive care, healthcare access, wellness services, vaccination opportunities, and other identified community health priorities.
• Provide feedback on outreach materials to support cultural relevance and accessibility.
• Participate in structured trainings, professional development activities, coaching, and supervised field learning opportunities.
• Complete assigned learning activities, reflections, and workforce readiness components connected to the training program.
• Build foundational skills related to communication, professionalism, documentation, community engagement, and teamwork.
• Demonstrate willingness to learn and apply feedback in a professional setting.
• Accurately document outreach activities, event participation, and assigned program data in accordance with training and program guidelines.
• Support collection of community feedback and outreach information to help inform program activities.
• Maintain confidentiality and follow all IRC policies and procedures regarding privacy and sensitive information.
• Collaborate with IRC staff, community partners, interns, and volunteers in support of program activities.
• Maintain professional boundaries and adhere to all IRC policies, including the IRC Way and Child Safeguarding policies.
• Perform other related duties as assigned within the scope of the training program and position responsibilities.

Requirements

• High school diploma preferred.
• Interest in public health, community engagement, social services, or related fields strongly preferred.
• Previous volunteer, community, lived experience, or professional experience working with refugee, immigrant, or culturally diverse communities preferred.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
• Interest in community health, outreach, or social services work.
• Strong interpersonal and communication skills.
• Ability to work respectfully and effectively in a multicultural environment.
• Ability to learn new skills and apply feedback.
• Basic computer proficiency, including Microsoft Office and web based systems preferred.
• Multilingual skills strongly preferred.
• Ability to maintain confidentiality and professional boundaries.
• Must have reliable transportation consistent with program needs.

Skills

• Community Health Outreach
• Health Education Programs
• Healthcare Navigation
• Community Engagement
• Multicultural Competence
• Confidentiality Management
• Microsoft Office Suite
• Basic Computer Proficiency
• Social Services Knowledge
• Workforce Development
• Applied Learning
• Bilingual Communication

Languages

English