ERP Finance Officer

The ERP Finance Officer supports the WIPO Financial ERP solution and related processes and enhancements as part of the Administrative Integrated Management System (AIMS). The role is pivotal in supporting Finance operations and enhancements during WIPO's transition to Oracle Fusion and modernization of its ERP landscape.

Responsibilities

• Collaborate with business partners to develop and execute strategic initiatives that optimize accounts receivable processes, enhance system performance, and strengthen customer relationship management.
• Drive continuous improvement by advising on accounts receivable processes and reporting requirements, ensuring seamless system integration, and identifying opportunities to simplify and enhance operational efficiency.
• Partner with process owners to diagnose recurring operational challenges and assess software updates, driving continuous improvement in accounts receivable operations.
• Build and maintain strategic relationships across cross-functional teams, IT stakeholders, and subject matter experts to ensure solutions meet established development standards and deliver continuous value.
• Manage comprehensive accounts receivable solution lifecycle-including configuration, maintenance, security, and upgrades-while ensuring seamless integration across all related business and financial systems (lines of business, WIPO Pay, Finance/GL, member state reports, CRM and Key Data Management).
• Develop and maintain comprehensive functional documentation, test protocols, and knowledge transfer materials to ensure operational continuity and regulatory compliance.
• Design and optimize data integration workflows across accounts receivable (AIMS, WIPO Pay, Current Account Portal & Customer onboarding applications) and enterprise systems (including line of business systems, CRM, KDM, Finance/GL, member state reporting tools), ensuring seamless information flow, while continuously identifying process enhancement opportunities.
• Ensure comprehensive compliance by maintaining regulatory adherence, enforcing data security standards, and enabling seamless audit and reporting capabilities.
• Perform other related duties as required.

Requirements

• First-level university degree in Finance, Accounting, computer science, business administration, information technology or another discipline relevant for the job.
• Oracle Fusion Finance certification preferred.
• Certification in project management methodologies.
• Advanced university degree in a relevant field.
• ITIL certification.
• Minimum of six years of relevant professional experience in Finance and technical related functions, encompassing multiple areas such as functional analysis and specification, software development, user acceptance testing, software maintenance, documentation standards, training deployment, and quality management.
• Extensive hands-on experience with Oracle Fusion Finance module implementation and administration.
• Extensive hands-on experience with Oracle Fusion suite modules.
• Proven experience implementing Finance operational procedures and processes within FSCM solutions for large-scale international organizations.
• Excellent knowledge of written and spoken English.
• Knowledge of French.
• Strong understanding of Finance related end to end processes.
• Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
• Excellent organizational skills, with the ability to work within strict time constraints and to meet deadlines.
• Strong analytical skills and the ability to accurately reflect and translate business ideas into functional requirements.
• High level of client-orientation, listening to and developing awareness for client needs with the ability to flexibly react to changing demands.
• Demonstrated ability to support and drive change initiatives, including the rollout of new payroll systems and process enhancements.
• Skilled in communicating change, engaging stakeholders, and providing training and support to ensure successful adoption.
• Competent user of Oracle Fusion, Microsoft Office applications (Word, Excel, Outlook, PowerPoint), and the ability to quickly adapt to new software, applications and systems.
• Knowledge of Finance business processes applied by the United Nations.

Skills

• Oracle Fusion Finance
• Oracle Fusion suite
• Finance operational procedures
• Functional Analysis
• Software Development
• User Acceptance Testing
• Software Maintenance
• Documentation standards
• Training deployment
• Quality Management
• Project Management Methodology
• ITIL Certification
• Finance process understanding
• Change Management
• Stakeholder Engagement
• Training and Support
• Microsoft Office Suite
• Finance business processes
• Client Orientation

Languages

English, French