Manager, IRL
American Red Cross
- Location:
- Fort Wayne, IN, USA
- Category:
- Professional Staff
Posted Jun 15, 2026Apply by Jun 30, 2026 (3d left)
Manage and control all daily laboratory operations, including staff, budget, environment, and work processes. Ensure compliance with safety policies and regulatory requirements. Provide leadership and support to volunteers and laboratory staff.
Responsibilities
- Manage laboratory staff including hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and enhance operational success.
- Provide guidance in conjunction with the Medical Director to ensure appropriate patient care.
- Ensure participation in the American Rare Donor Program and Diagnostics Manufacturing Division.
- Serve as a resource for supervisors for complex technical issues.
- Perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control as appropriate to state and federal regulations.
- Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.
- Oversee planning process and ensure long range goals are established for laboratory supervisory staff; ensure staffing needs are met.
- Ensure all regulatory compliance in area of responsibility and foster a quality driven environment.
- Ensure laboratory training is completed in compliance with established guidelines; may write, organize and maintain departmental procedure manual.
- Perform other related duties as necessary.
Requirements
- Bachelor’s degree in a Biological Science or related field.
- MLS (ASCP) certification required.
- Minimum 6 years of directly related experience including 2 years laboratory experience in high complex immunohematology testing or equivalent combination of education and related experience required.
- Minimum of 3 years of management in an IRL or equivalent hospital setting.
- Effective communication and interpersonal skills required.
- Customer focus, teamwork and collaboration skills to ensure customer satisfaction and maximize internal/external relationships.
- Effective presentation skills with a variety of internal/external individuals and groups.
- Possesses active and attentive listening considering all opinions.
- Ability to effectively set priorities and apply sound judgement to eliminate roadblocks accomplishing goals.
- Ability to work on a team.
- SBB (ASCP) is preferred.
- Master’s degree is a plus.
Skills
- MLS (ASCP) Certification
- Immunohematology Testing
- Laboratory Services Management
- Staff Supervision
- Budget Management
- Regulatory Compliance
- Safety Policy Enforcement
- Laboratory Operations
- Customer Focus
- Team Collaboration
- Presentation Skills
- Priority Setting
- Sound Judgment
- Volunteer Management
Languages
English