ANSP Caseworker

The ANSP Caseworker aids refugees and other qualified immigrants to ensure the best possible resettlement experience and the achievement of client self-sufficiency. The Caseworker develops resettlement and/or self-sufficiency plans to match individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources based on client eligibility.

Responsibilities

• Provide client support through social service referrals, medical access, and advocacy services by assessing and evaluating each client’s distinct needs.
• Independently develop reasonable integration and/or self-sufficiency plans and timelines for each client and managing client expectations.
• Ensure that clients are provided with the basic tools necessary to meet their established short-term goals and objectives.
• Assess and monitor client progress at regular intervals to ensure progress on goals is made, designated resources are maximized and modify initial case plans and other case file documents as required.
• Ensure compliance with case file management and reporting requirements, including timely data entry in hard-copy files and databases.
• Travel regularly throughout the service delivery area.
• Participate in all program meetings and staff development activities and fully engage as a member of the team.
• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC Sacramento.
• Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.
• Other related duties as assigned.

Requirements

• Undergraduate degree, ideally in Social Work or an equivalent field of study. Comparable related work experience may be substituted.
• Demonstrated relevant work experience in human services field, preferably in a non-profit or social services agency environment.
• Experience should include a minimum of two years providing direct service to underserved communities.
• Prior experience working with refugee populations preferred.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Proven ability to contribute both independently and as a key team member.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proficient in Microsoft Office.
• Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, meet deadlines in a fast-paced environment.
• Excellent communications skills, with fluency in written and spoken English.
• Highly motivated with an ability to work independently, develop new classes and programming, and be a self-starter, maintaining responsibility for multiple tasks.
• Bi-lingual candidates preferred in Dari, Pashto.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct including Integrity, Service, Equality, and Accountability.
• Ability to work a mix of standard office environment and hybrid work, coupled with regular travel in and around the service delivery area.
• Availability to provide services outside of traditional work hours (evenings and weekends).

Skills

• Social Work
• Direct Service Delivery
• Refugee Services
• Multicultural Communication
• Microsoft Office Suite
• Organizational Skills
• Time Management
• Program Development
• Client Needs Assessment
• Case Management
• Self-Sufficiency Planning
• Community Outreach
• Service Delivery Coordination
• Problem Solving
• Bilingual Communication
• Travel Coordination

Languages

English