Disaster Action Team Manager

The Disaster Action Team Manager leads, develops, and supports Disaster volunteer teams responsible for local preparedness, response, and client care management, as well as managing community and government relationships within an assigned geography. The role involves ensuring community readiness for disaster response and coordinating disaster relief operations.

Responsibilities

• Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region.
• Implement disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Work with regional disaster program management to create and improve plans for successfully meeting disaster cycle services programmatic vision.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
• Travel may be required.
• A current, valid driver's license and good driving record are required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Skills

• Volunteer Team Leadership
• Social Services Management
• Disaster Preparedness
• Disaster Risk Management and Response Coordination
• Client Care Management
• Community Engagement
• Government Relations
• Program Analysis
• Decision Making
• Continuous Improvement Programs
• Collaboration with Diverse Groups
• Priority Management
• Facilitation
• Problem Solving
• Marketing
• Partnership Management
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Driving

Languages

English