Hub Engagement Manager Switzerland

The Hub Engagement Manager will lead the planning, coordination, monitoring, and reporting of the FAGI grant, ensuring compliance with donor requirements and advancing NRC's strategic objectives. The role involves project implementation, budget management, donor communication, and fostering collaboration across the humanitarian ecosystem in Geneva.

Responsibilities

• Lead the planning, coordination, monitoring, and reporting of the FAGI grant ensuring full compliance with donor requirements.
• Oversee project implementation from inception through close-out, manage budgets and deliverables, coordinate across internal teams.
• Produce high-quality, data-driven reporting to support informed decision-making and continuous improvement.
• Strengthen collaboration across the humanitarian ecosystem by engaging NGOs, UN agencies, academia, and private sector partners.
• Foster meaningful engagement, facilitate timely information sharing, identify opportunities for collaboration, and help streamline processes to maximise impact and reduce duplication.
• Identify opportunities to build an engaging and collaborative Hub space within the FAGI project.
• Promote the Humanitarian Hub Initiative across Geneva based actors.
• Engage proactively with NGOs, networks, UN agencies and other relevant Geneva based actors to communicate about the project and look for synergies.
• Contribute to external fundraising efforts.
• Develop an effective communication strategy for the Humanitarian Hub and FAGI project.
• Coordinate grant implementation to ensure timely delivery in line with workplans and budget.
• Anticipate implementation challenges and advise management on adjustments or solutions.
• Maintain effective grant tracking tools and organized documentation for reporting and audit purposes.
• Act as liaison between programme, operations, and finance teams to support smooth delivery.
• Organise project kick-off, review, and close-out meetings to align teams and track progress.
• Provide guidance to colleagues to strengthen overall grant management capacity.
• Coordinate engagement with external actors involved or interested in the grant implementation.
• Monitor project budgets (non-staff costs) in coordination with budget holders and finance.
• Ensure financial reporting is accurate and aligned with programme progress and donor requirements.
• Serve as the main contact for day-to-day donor communication.
• Coordinate and quality assure donor reports, ensuring clarity, accuracy, and consistency.
• Support donor briefings, strategic communications, and additional fundraising efforts.

Requirements

• Advanced university degree or equivalent qualification
• Minimum 5 years of relevant experience with solid experience working in the humanitarian and/or development sector.
• Excellent written and oral communication skills in English; fluency in French an advantage.
• Strong organisational and project coordination skills, with the ability to manage multiple concurrent deadlines and maintain high attention to detail.
• Excellent organisational and computer skills; experience with software such as Salesforce a plus.
• Well documented professional experience with institutional and/or private donors in grants management, reporting, budgets monitoring and monitoring donor commitments and compliance.
• Experience in monitoring and evaluation, including developing and reporting against logical frameworks.
• Strong analytical and problem-solving abilities, with a proactive and solutions-oriented approach.
• In-depth understanding of the Geneva-based humanitarian and policy landscape, including key UN agencies, NGOs, donors, and coordination fora.
• Strong networking and representational skills, with demonstrated ability to proactively engage and influence a wide range of stakeholders to advance strategic objectives and partnerships.
• Proven experience in developing and implementing strategic communication and outreach approaches, including positioning initiatives for visibility, relevance, and fundraising.
• Ability to identify and leverage opportunities for collaboration, synergies, and streamlining across actors, translating engagement into concrete outcomes.
• Solid understanding of humanitarian policy, financing, and reform processes, including experience supporting external resource mobilisation efforts.
• Highly developed communication and negotiation skills, with the ability to tailor messaging to different audiences and represent the organisation effectively in external forums.
• Demonstrated capacity for strategic thinking and initiative, including identifying opportunities, anticipating risks, and driving engagement independently.
• Experience producing high-quality external communications, including briefs, concept notes, talking points, and partnership materials.
• Strong organisational skills, with the ability to manage multiple priorities and adapt to evolving operational and strategic demands.

Skills

• Grants Management
• Budget Monitoring
• Donor Reporting
• Monitoring and Evaluation
• Logical Frameworks
• Project Coordination
• Strategic Communications
• Stakeholder Engagement
• Resource Mobilization
• Humanitarian Policy
• Negotiation Skills
• Networking
• Strategic Thinking
• External Communications
• Salesforce
• Organizational Skills
• Donor Compliance
• Fundraising
• Problem Solving

Languages

English, French