Senior Programme Associate (Protection Mainstreaming)

The Senior Programme Associate (Protection Mainstreaming) supports protection mainstreaming activities related to Movement Operations in the United States, ensuring standards and guidelines are implemented and upheld. The role involves managing initiatives for access, accountability mechanisms, training, and coordination with various teams to strengthen protection mainstreaming and PSEA activities.

Responsibilities

• Undertake protection mainstreaming activities related to Movement Operations in the United States, ensuring standards and guidelines are implemented and upheld.
• Manage initiatives promoting meaningful and sustained access for all relevant populations.
• Review and advise on accessibility of processes and premises.
• Enhance accountability mechanisms including complaints and feedback mechanisms (CFMs); provide relevant training.
• Advance and support implementation of RMM and USRAP protection mainstreaming principles and minimum standards and associated tools in the United States.
• Monitor, collect and report feedback on implementation; integrate new tools as needed.
• Disseminate and ensure understanding of principles and standards among personnel; identify knowledge gaps and facilitate capacity-building.
• Engage with Movement Operations colleagues on support to vulnerable individuals and provide updates to management.
• Ensure visual and communication materials are fit for purpose and appropriate for vulnerable individuals.
• Conduct risk analysis exercises assessing accessibility, safety and suitability of IOM processes, transportation, premises and third-party premises.
• Work closely with coordinators and teams to resolve accessibility issues and ensure SOPs and training consider accessibility.
• Oversee and strengthen performance of community feedback mechanisms (CFMs) ensuring multiple channels, structured recording, meaningful replies, and capacity building.
• Facilitate day-to-day management of prevention of sexual exploitation and abuse (PSEA) activities in airport offices and related processes.
• Provide regular, effective PSEA training to airport office staff and serve as resource for advice and reporting.
• Design, deliver and evaluate protection mainstreaming knowledge-building initiatives for airport office personnel.
• Support and provide training on protection mainstreaming topics in the United States.
• Ensure operational SOPs, trainings, tools and materials are accessible to all personnel and beneficiaries.
• Promote coordination, collaboration and documentation of best practices and lessons learned in trainings, tools and CFMs.
• Contribute to design and strengthening of monitoring approaches by analysing operational data and advising on monitoring mechanisms.
• Coordinate closely with other IOM units to align national-level protection mainstreaming activities.
• Participate in mission-level, regional and global meetings related to protection mainstreaming.
• Maintain confidentiality and integrity of paperwork in line with standards and data protection rules.
• Alert supervisors or management of any non-compliance to SOPs or codes of conduct.
• Perform other relevant duties as assigned.

Requirements

• University degree in international relations, political science, or a related field from an accredited academic institution with five years of work experience; or, Completed secondary education with seven years of relevant working experience.
• At least 5-7 years of relevant experience in protection mainstreaming, migrant assistance, refugee resettlement, monitoring and evaluation, diversity, equality and inclusion, social work, etc.
• Experience planning, facilitating, and evaluating training; experience facilitating training in a humanitarian setting preferred.
• Prior experience with protection analysis and/or the production of reports preferred.
• Experience with USRAP programs preferred.
• Experience with processing systems such as MiMOSA and iGATOR preferred.
• Experience working in a multi-cultural setting.
• Thorough knowledge of English language.
• Strong interpersonal and communication skills.
• Attention to detail and ability to organise.
• Strong analytical and problem-solving skills, with ability to assess complex operational situations and propose practical, risk-informed solutions.
• Sound judgment and discretion, particularly when handling sensitive protection, PSEA, and accountability-related matters.
• Excellent stakeholder engagement skills, with ability to work collaboratively across units, functions, and institutional levels.
• Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision.
• Computer/software literate with good knowledge in Microsoft Office.
• Fluency in English required.

Skills

• Protection Mainstreaming
• Migrant Assistance
• Refugee Resettlement
• Monitoring and Evaluation
• Diversity and Inclusion
• Social Work
• Training Facilitation
• Protection Analysis
• Report Writing
• USRAP Operations
• MiMOSA
• iGATOR
• Stakeholder Engagement
• Risk-Informed Decision Making
• PSEA Knowledge
• Accountability Mechanisms
• Microsoft Office Suite
• Operational Assessment
• Multicultural Environment Experience

Languages

English