Protection/ Safe Cross-Border Passage Program (SCBP) Field Officer - Lviv- 887187

The Protection/(SCBP) Field Officer will contribute to the implementation and monitoring of ICRC protection activities related to the Safe Cross-Border Passage program, supporting repatriation and family reunification of people affected by conflict. The role involves managing program implementation, assessing cases, accompanying beneficiaries, and liaising with stakeholders.

Responsibilities

• Manage the day-to-day implementation and development of the Safe Cross-Border Passage (SCBP) program in close coordination with the team
• Assess and process potential cases in line with established criteria and ensure timely follow-up for beneficiaries
• Accompany beneficiaries during cross-border movements and provide practical support throughout the process
• Provide support to sub-delegations on SCBP cases and activities, including participating in field trips and meetings as needed
• Ensure compliance with workflows, reporting guidelines, and data entry procedures, including maintaining accurate and timely updates of SCBP files
• Collect, analyze, and share protection-related information and prepare relevant reports
• Document and follow up on protection concerns affecting civilians impacted by the conflict
• Identify and maintain effective relationships with key stakeholders, including authorities, National Society branches, NGOs, and service providers
• Support the planning, organization, and reporting of internal and external meetings and provide interpretation when required
• Engage directly with individuals affected by conflict to understand their circumstances and provide support in line with ICRC’s humanitarian principles
• Contribute to the analysis of the security, socioeconomic, cultural, and political environment and share relevant updates with the team

Requirements

• Ukrainian citizenship or holding a permanent resident permit in Ukraine
• University degree or equivalent relevant professional experience
• 3–5 years of professional experience, preferably in the fields of social, political, or economic sciences, or a related area
• Professional fluency in English, Ukrainian, and Russian (written and spoken)
• Proficiency in computer skills and relevant software applications
• Self-motivated with a strong commitment to teamwork and humanitarian principles
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Confidence in managing projects and staff
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment

Skills

• Protection Program Implementation
• Case Assessment
• Beneficiary Accompaniment
• Stakeholder Liaison
• Project Management
• Staff Management
• Computer Proficiency
• Bilingual Communication
• Humanitarian Principles
• Task Prioritization
• Independent Work
• Teamwork in Multi-cultural Environment

Languages

English, Ukrainian, Russian