Senior Operations Assistant

The Senior Operations Assistant supports the Country Director and International Staff at the Pakistan Resident Mission by performing a full range of administrative responsibilities including office operations, project administration, and portfolio management activities. The role involves managing correspondence, scheduling, event organization, and liaising with government and development partners.

Responsibilities

• Ensure that all correspondence, documents, and reports are correctly typed, prepared and submitted on time in compliance with ADB's standards.
• Review documents for sensitive information before submission to management for approval.
• Provide support in preparation of briefing documents and meeting summaries for high-level visits.
• Manage incoming and outgoing communications, including logging and delivering correspondence, translating documents, and interpreting during meetings with government officials.
• Maintain and update office filing systems and databases for easy retrieval.
• Manage supervisors' schedules including maintaining diaries, arranging appointments, meetings, travel and accommodations per ADB procedures.
• Arrange missions and travel through the Concur System and coordinate logistics for transportation, workshops, seminars, and related activities.
• Maintain liaison with government authorities, development partners and ADB HQ to support and facilitate operations and coordination.
• Provide reception services by screening phone calls, taking messages, handling queries, and referring matters promptly to concerned staff.
• Organize and manage internal and external events, conferences, workshops, and other related activities.
• Ensure intra-office communications, including sharing of guiding information, both from within PRM and from HQ.
• Coordinate to file the request for year-end materials for Country Director.
• Support tasks related to country programming, portfolio review, project processing and implementation for the assigned sector/unit.
• Assist other Operations Assistant and provide coverage in their absence.
• Perform any other tasks as may be required from time to time.

Requirements

• Bachelor's degree in finance, accounting, business administration, or other relevant field.
• At least 5 years of relevant work experience; preferably with related experience in international agencies.
• Proficiency in relevant IT applications and videoconferencing tools.
• Excellent administrative skills; ability to handle numerous responsibilities simultaneously.
• Familiarity with building and maintaining productive relationships with host government officials and other partners.
• Skill in working with people from diverse cultural and national backgrounds, adapting to different work styles, and encouraging collaboration.
• Presentation and communication skills in English and Urdu.

Skills

• Finance
• Accounting
• Business Administration
• International Agency Experience
• IT Applications
• Online Conferencing Tools
• Administrative Skills
• Office Operations Coordination
• Project Administration
• Portfolio Management
• Correspondence Management
• Scheduling
• Event Organization
• Stakeholder Liaison
• Government Relations
• Intercultural Collaboration
• Presentation Skills
• Communications Skills

Languages

English, Urdu