Security Operations Assistant

The Security Operations Assistant supports the United Nations Security Management System by maintaining communications, monitoring security systems, supporting personnel movements, and providing operational security support in Ukraine. The role involves working in a dynamic environment to ensure the safety and security of UN personnel and assets.

Responsibilities

• Support the UN Security Management System (UNSMS) with the daily operations of the security communications systems (SCS) through a variety of communication tools.
• Monitor the usage and verify operational status of the SCS, including through communication checks.
• Receive, transmit and relay security and safety messages and information on behalf of the Designated Official/Chief Security Adviser.
• Use identified means of communication to personnel, escalating to appropriate managers, when necessary.
• Monitor and track mission movements, including the use of GPS/GPRS systems, and reporting mission progress.
• Provide UN personnel with timely information on the security situation, road conditions, locations of checkpoints, nearest medical facilities and other essential information to ensure safe and efficient movement during field missions.
• Provide immediate support to UNSMS personnel involved in security or safety incidents, and escalate, as appropriate.
• Support UNDSS field security officers in headcount, and report accordingly.
• Closely monitor open-source media and UN-provided sources to input and record into database.
• Provide information maintained by the SIOC to security personnel, upon request.
• Maintain accurate and updated lists of UNSMS personnel.
• Maintain contact details of emergency response services and support structures of host government, and local authorities.
• Contribute to the production of maps, analytics, analysis reports and other security-related documents.
• Maintain records and logs of all actions and communications during shift.
• Prepare shift handover reports.
• Perform other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Requirements

• Secondary Education is required.
• University degree (Bachelor’s degree) in Information Management, Information Systems, Business Administration, Law, Engineering, Social Sciences or related field will be given due consideration, but it is not a requirement.
• Minimum 5 years (with secondary education) or 2 years (with Bachelor’s degree) of relevant experience in client-facing services, emergency response, information and data management or other related field is required.
• Computer skills, including strong proficiency in using office software packages (MS Word, MS Excel, etc.)
• Prior experience in managing large amounts of data and data entry into spreadsheets and tables.
• Experience operating radio, satellite or web-based communications is desired.
• Experience in UN, I/NGO or international/diplomatic organizations is desired.
• Fluency in English and Ukrainian is required.

Skills

• Client-facing services
• Emergency Response
• Information Management
• Data Management
• Data Entry
• Spreadsheet Management
• Radio Communications Systems
• Satellite Communication
• Web-based communications
• Office Software Proficiency
• MS Word
• MS Excel
• Security Operations
• Personnel Movement Coordination
• Security systems monitoring

Languages

English, Ukrainian