Cultural Mediator for Arabic

The Cultural Mediator for Arabic facilitates communication between Arabic-speaking refugees/migrants and Save the Children staff, providing translation, cultural insights, and child protection support. The role involves outreach, identification of vulnerable children, and liaison with institutions to ensure access to services.

Responsibilities

• Provide translation and interpretation services to ensure accurate communication between Arabic-speaking refugees/migrants and Save the Children staff or stakeholders.
• Offer cultural insights to promote mutual understanding across diverse cultural, traditional, religious, gender, and other backgrounds.
• Identify vulnerable refugee/migrant children and families, focusing on unaccompanied and separated children, gender-based violence, and trafficking survivors.
• Share protection information and liaise with relevant institutions and agencies to facilitate access to necessary services inside and outside reception centres.
• Support the provision of holistic support and basic psychosocial services to children and adults.
• Conduct outreach activities and circulate information about key locations where refugees and migrants gather in Sarajevo Canton.

Requirements

• A minimum of three (3) years of relevant professional experience working with refugee and migrant children and families in the Balkans.
• Demonstrated cultural sensitivity and strong knowledge of the social, cultural, and community contexts of Arabic-speaking refugee and migrant populations, with the ability to effectively bridge communication and understanding between beneficiaries and service providers.
• Understanding of child protection system – national, cantonal and preferably protection system functioning in emergencies – case management and referral pathways for children at risk.
• Excellent interpersonal and communication skills; strong teamwork skillset.
• Ability to work under pressure, to manage and prioritize competing demands, and to meet strict deadlines with quality outputs;
• Strongly motivated by development and humanitarian work.
• Commitment to the aims and principles of Save the Children, the organizational mandate, and child safeguarding.
• Legal right to work in the office location is essential
• Specific experience of working with vulnerable groups, including unaccompanied and separated children.
• Strong understanding of child protection in emergencies.

Skills

• Cultural Mediation
• Arabic Language Translation
• Child Protection Systems Knowledge
• Case Management
• Referral Pathways Development
• Experience with Refugees
• Work with Migrant Children
• Child Protection in Emergencies
• Vulnerable Groups Support
• Unaccompanied Children Support
• Community Context Analysis
• Interpersonal Communication
• Service Provider Liaison
• Outreach to Vulnerable Populations

Languages

Arabic, English