Chief Capability Delivery Officer

The Chief Capability Delivery Officer leads the delivery of NATO's capabilities ensuring programs and projects are delivered on time, on budget, and to agreed requirements. This executive role drives a culture of accountability and performance excellence within the NCIA, overseeing end-to-end delivery from program mobilization through to operational use.

Responsibilities

• Lead and role model NCIA culture principles of Customer First, Together and Impact
• Lead program and project delivery ensuring predictable, controlled execution aligned to scope, schedule, and budget
• Translate product and capability requirements into clear, executable delivery plans
• Establish and enforce delivery standards, methodologies, and governance frameworks
• Drive end-to-end capability delivery coordinating across engineering, operations, and program teams
• Oversee supplier performance ensuring delivery commitments are met with quality and value
• Ensure robust systems engineering practices maintaining alignment between requirements, design, build, and integration
• Lead testing, validation, assurance, and accreditation ensuring all deliverables meet quality, security, and compliance standards
• Oversee product maintenance and lifecycle support ensuring resilience and continuous improvement
• Ensure smooth transition of capabilities into live service including operational readiness and user adoption

Requirements

• Master's degree with 15+ years of relevant experience or Bachelor's degree with 20+ years of relevant experience in complex technical environments
• Proven experience leading large, multidisciplinary delivery organizations (300 - 1000+ staff)
• Strong track record of delivering complex, large-scale programs and portfolios
• Ability to define and execute an enterprise delivery strategy aligned to organizational priorities
• Extensive experience managing delivery risk, dependencies, and competing priorities at scale
• Experience implementing delivery performance frameworks, KPIs, and service transition governance
• Strong understanding of large-scale technology delivery including cloud transformation, software delivery lifecycle, and systems integration
• Experience aligning delivery with modern engineering and product practices
• Experience selecting and managing external vendors and suppliers in complex delivery environments
• Proven ability to lead enterprise-wide change in geographically dispersed organizations
• Strong knowledge of program and project management frameworks including risk and benefits management
• Excellent communication and influencing skills in senior and politically complex environments
• Proven experience managing large, diverse and multidisciplinary teams using modern leadership practices

Skills

• Enterprise Delivery Strategy
• Portfolio Management
• Delivery Risk Management
• Delivery Performance Frameworks
• KPI Implementation
• Service Transition Governance
• Cloud Transformation
• Software Development Lifecycle
• System Integration
• Modern Engineering Practices
• Product Management Practices
• Vendor Management
• Supplier Management
• Enterprise Change Management
• Program Management Frameworks
• Project Management Frameworks
• Risk Management
• Benefits Management
• Multi-disciplinary Team Leadership
• Large-scale Technology Delivery

Languages

English