Donor Recruitment Associate

The Donor Recruitment Associate is responsible for supporting blood drive coordinators and donor groups to achieve blood collection targets through recruitment activities, presentations, scheduling, and operational support. This role involves working with volunteers and managing data systems to ensure successful blood drives.

Responsibilities

• Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables, or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.

Requirements

• Bachelor’s degree OR a combination of education and work experience.
• 1 year of related experience preferred, or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current valid driver's license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.
• Sales Experience Preferred

Skills

• Donor Recruitment
• Direct Sales
• Customer Maintenance Techniques
• Negotiation Skills
• Program Implementation
• Organizational Skills
• Training Delivery
• Presentation Skills
• Data Management
• Volunteer Coordination
• Scheduling
• Driving License

Languages

English