Logistics Assistant SSA5

The Logistics Assistant SSA5 supports logistics operations and supply chain processes to ensure effective delivery of goods and services, including coordination of convoy operations to hard-to-reach areas. The role involves vendor management, inventory monitoring, documentation processing, and reporting to support WFP and Logistics Cluster operations in Lebanon.

Responsibilities

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
• Perform other related duties, as required.

Requirements

• Completion of secondary school education. University degree in relevant field.
• At least 5 years’ experience in logistics services preferably in transport management and warehousing.
• Fluency in both oral and written communication in English and Arabic. Knowledge of French language is an added advantage.
• Effective communication and coordination abilities: Skilled in liaising with transport companies.
• Coordination of logistics cargo dispatched and related documentation.
• Knowledge of logistics and supply chain management.
• Ability to understand complexities of emergency logistics, particularly last-mile.
• Incident management and risk mitigation skills: Ability to respond to cargo damage or delays, document incidents, and escalate appropriately.
• Experience with logistics systems: Proficiency in corporate systems for dispatch tracking and reporting.
• Emergency preparedness and contingency planning: experience with emergency transport planning and risk analysis.
• Data management and reporting proficiency: Skilled in compiling dispatch reports, statistics, and transport performance analyses.
• Technical proficiency in MS Office and Excel: For preparing reports, monitoring budgets, and analyzing operational data.

Skills

• Transport Management
• Warehousing and Storage
• Logistics Services
• Supply Chain Management
• Emergency Logistics Preparedness
• Last-mile Logistics
• Incident Management
• Risk Mitigation
• Cargo Documentation
• Logistics Coordination
• Vendor Management
• Inventory Monitoring
• Dispatch Tracking
• Logistics Reporting
• Emergency Transport Planning
• Contingency Planning
• Data Management
• Transport Performance Analysis
• Microsoft Office Suite
• Excel

Languages

English, Arabic, French