Information Management Officer

The Information Management Officer will develop, configure, and enhance information management systems within the ESRI ArcGIS environment, supporting data collection, database management, and analysis to ensure effective operation and informed decision-making.

Responsibilities

• Develop effective data collection tools and methodologies, and design and manage database systems for data management and analysis.
• Maintain and administer the DRC beneficiary database.
• Implement functional features and user interfaces, such as dashboards and databases.
• Collaborate with other departments to improve the product based on their feedback.
• Conduct data analysis and identify pertinent variables, trends, and patterns providing valuable insights for informed decision-making.
• Support Team Leaders in technical application of the database where data entry is undertaken by programme staff.
• Support programme colleagues with technical difficulties or questions regarding the database and IM system; provide trainings on IM system usage.
• Generate monitoring reports and perform backup operations; contribute to formatting and development of documents regarding collected data.
• Perform data quality checks of the database weekly, reporting issues and changes to the Information Management Manager.
• Ensure beneficiary information is consolidated into one database and up-to-date; identify missing data and follow up with Team Leaders.
• Support in providing beneficiary lists and data for monitoring activities, including Post-Distribution Monitoring (PDM) and evaluation reports.
• Apply data program techniques and procedures.
• Keep all data protected and confidential in line with DRC’s Information Management Standard Operating Procedures (SoPs).

Requirements

• University degree in Information Technology, Information Systems, Statistics, Social Sciences or a relevant field.
• At least 2 years of experience in developing data collection and analysis tools within the Esri / ArcGIS Online environment.
• Knowledge of KoBo, Survey123, or other data collection applications.
• Advanced level of English language proficiency; Fluency in Ukrainian.
• Confident user in MS Word, Excel, PowerPoint and Outlook.
• Proven abilities in data collection, compilation, analysis and reporting with ability to write in a clear and concise manner and effective oral communication.
• Proficiency in ArcGIS Dashboard and Experience Builder is a key requirement.
• Experience in database management and SQL database administration (desirable).
• Knowledge and understanding of Monitoring, Evaluation, Accountability and Learning (MEAL) cycle (desirable).

Skills

• Data Collection Tools
• ArcGIS Online
• Kobo
• Survey123
• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Outlook
• Data Analysis
• Report Writing
• Oral Communication
• ArcGIS Dashboard Design
• ArcGIS Experience Builder
• Database Management
• MS SQL Database Administration
• Monitoring Evaluation Accountability Learning

Languages

English, Ukrainian