Quality Assurance Support Consultant

The consultant will conduct quality assurance activities for UNICEF's Drupal-based web platform, including feature testing, user acceptance, and pre- and post-release checks to ensure stability and continuous availability of UNICEF websites. The role involves executing test cases, identifying defects, and collaborating with cross-functional teams.

Responsibilities

• Perform release related quality assurance activities to ensure uninterrupted operation of the platform’s CMS and continuous availability of the UNICEF websites.
• Use the Drupal CMS to perform actions as prescribed in the test cases, including managing content and administering site configuration using the CMS backend interface.
• Identify and report defects, inconsistencies, and usability issues in a structured format using project management tools such as Trello and Microsoft Visual Studio.
• For each of the five platform releases during the contract period, perform sanity check testing by executing a minimum of 80 test cases.
• Perform post-deployment spot check testing by executing a minimum of 20 test cases.
• Review visual regression test results and confirm no false positives.

Requirements

• Bachelor’s degree in Computer science, information technology, or related field
• A minimum of three years of experience in the manual testing of Drupal CMS (or any other enterprise grade CMS) and applications is required.
• Proficiency in executing test plans and test cases with meticulous attention to detail and accuracy is required.
• Good knowledge of Drupal CMS (or any other enterprise CMS) architecture and functionality is required.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Ability to juggle competing priorities, whilst maintaining attention to detail and meeting deadlines.
• Fluency in English is required.

Skills

• Manual Testing
• WordPress CMS
• Test Plan Execution
• Test Execution
• Quality Assurance
• User Acceptance Testing
• Defect Identification
• CMS Architecture Knowledge
• Technical Communication
• Cross-Functional Collaboration

Languages

English