Program Analyst

The Program Analyst will lead the development and enhancement of innovative learning experiences related to ethics and compliance for the World Bank Group. The role involves producing and editing learning media assets, applying instructional design principles, supporting training delivery, and conducting applied research on emerging learning technologies.

Responsibilities

• Lead the development and enhancement of innovative learning experiences, including micro-learning, scenario-based content, and interactive digital formats.
• Produce and edit learning media assets (e.g., infographics, short videos, visual job aids), ensuring high-quality design, clarity, and consistency across products.
• Translate technical ethics and compliance content into structured learning components, in consultation with subject matter experts, suitable for digital, facilitator-led, and self-paced formats.
• Apply instructional design principles (e.g., learning objectives alignment, adult learning techniques) to refine and structure ethics and compliance learning materials.
• Support the preparation and delivery of co-design workshops with practitioners, including synthesizing inputs into structured learning content and materials.
• Maintain and update training materials to reflect the latest policies, Staff Directives, and agreed instructional frameworks.
• Develop and standardize facilitator support materials, ensuring alignment with instructional design approaches and learning outcomes.
• Design and administer structured survey instruments and contribute to learning analytics by synthesizing participant feedback into actionable summaries.
• Support quality assurance of learning products, including reviewing content for instructional coherence, usability, and accessibility.
• Schedule and prepare client meetings for training engagements and operational travel; capture objectives and requirements, administer training needs surveys, and tailor learning content and materials accordingly.
• Conduct applied research on emerging learning technologies and methods (including AI-enabled learning tools) and translate findings into practical inputs for content development.

Requirements

• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience.
• 2–4 years of hands-on experience in digital learning development or content production.
• Experience with design tools such as Adobe Illustrator, Photoshop, InDesign, Canva, Procreate or similar.
• Experience with video/animation tools such as Adobe Premiere Pro, After Effects, Vyond or similar.
• Experience with project and workflow tools such as MS Planner or similar task management tools.
• Experience with data/analytics tools such as Tableau, Power BI, advanced Excel.
• Experience with web/content tools such as WordPress or similar platforms.
• Experience developing interactive learning content including scenario-based modules, branching, knowledge checks.
• Ability to translate policy or technical content into structured learning assets in consultation with subject matter experts.

Skills

• Digital Learning
• Content Creation
• Adobe Illustrator
• Adobe Photoshop
• InDesign
• Canva
• Procreate
• Adobe Premiere
• After Effects
• Vyond
• Microsoft Planner
• Task Management
• Tableau
• Power BI
• Advanced Microsoft Excel
• WordPress
• Interactive Learning Content
• Scenario-based Modules
• Branching Techniques
• Knowledge Checks Development
• Instructional Design
• Policy Translation
• Learning Asset Development
• Training Delivery Support
• Applied Learning Research

Languages

English