Director, GMC General Management and Coordination

The Director provides strategic leadership and vision for the General Management and Coordination Cluster supporting WHO's Africa Region. The role ensures effective administrative services, governance, internal control, and risk management frameworks, advising senior management and fostering partnerships with stakeholders.

Responsibilities

• Provide strategic leadership and direction for the GMC Cluster and its functions.
• Ensure effective delivery and integration of corporate services across the Region.
• Strengthen governance, internal control, risk management and compliance frameworks.
• Advise the Regional Director and senior management on corporate services and operational matters.
• Promote efficiency, continuous improvement and alignment with WHO policies.
• Direct and develop staff and ensure effective management of resources.
• Facilitate coordination between regional and country operations.
• Represent the Organization in administrative and operational matters.
• Ensure follow-up on audit recommendations and compliance requirements.
• Perform other related duties as required.

Requirements

• An advanced-level University degree in Business Administration, Management, Human Resources, Finance, Supply Chain, Project Management, or other discipline related to the functions of the position.
• Certification on business process management re-engineering methodologies is desirable.
• Training in WHO's Project Management framework (from the Project Management Centre of Excellence) is desirable.
• At least 15 years of relevant professional experience in managing programmes at international level.
• Experience in programme / project planning, management, and successful delivery of cross functional or interdependent projects, some at the global or international level.
• Demonstrated experience and success in managing business initiatives within a corporate environment across different locations and/or departments/functions.
• Demonstrated professional experience working with senior-level or executive-level management.
• Demonstrated experience with business process re-engineering using best practice and standard processes.
• Demonstrated experience in vendor negotiations and management.
• Knowledge and 5 years of senior experience of WHO Business Operations in Programme Management, Human Resources, Finance and/or Supply is an advantage including experience at all 3 levels of WHO.
• Excellent knowledge of English or French with a good working knowledge of the other.
• Very good skills in modern management methods as applied to large complex international administrations.
• Strong sense of leadership and responsibility, with demonstrated capacity for strategic thinking.
• Ability to promote effective human relations in an international environment.
• Ability to negotiate with officials in Member States and other organizations regarding administrative, legal and financial issues.
• Experience in administrative streamlining and change management is desirable.
• Ability to work collaboratively and independently, adapt quickly and be proactive, flexible and resourceful.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio), MS SharePoint, Workflow systems, MS Project (Professional or Enterprise).

Skills

• Business Administration
• Human Resources Management
• Finance Management
• Supply Chain Management
• Project Management
• Business Process Reengineering
• Programme Planning
• Programme Management
• Cross-functional Project Delivery
• Corporate Business Initiatives
• Senior-level Stakeholder Engagement
• Vendor Negotiation
• UN Business Operations
• Strategic Leadership
• Change Management
• Administrative Streamlining
• Microsoft Office Suite
• Microsoft SharePoint
• Workflow systems development
• MS Project

Languages

English, French