Post Resettlement Caseworker Intern (Unpaid)

The International Rescue Committee (IRC) seeks a Post Resettlement Caseworker Intern to assist in providing services to newly arrived refugees and immigrants in the United States. The intern will support caseworkers in client intake, resource connection, and case management to help clients build new lives in their communities.

Responsibilities

• Assist Post-Resettlement Caseworker with services to clients, such as connecting clients to resources to support their basic needs such as clothing, food, shelter and medical care; setting up appointments and coordinating with internal and external programs.
• In collaboration with Resettlement caseworkers, conduct enrollment and intakes and surveys for all clients.
• Track client meetings and progress in a spreadsheet and through case notes on ETO software.
• In collaboration with caseworkers counsel clients on the requirements of obtaining a relevant New York State and New York City IDs, provide them with relevant resources and assist them with making an appointment; accompanying clients to appointments as needed.
• Keep all digital files up to date and create new digital client files as needed.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Display sensitivity to cultural and personality differences of clients.
• Respect their beliefs and values.
• Provide translation and interpretation when necessary.
• Other related duties as assigned.

Requirements

• Interns must be based in US and must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
• Undergraduate level studies in social sciences or a related field.
• The ideal candidate will have some experience in job readiness and coaching.
• Languages desired but not required: Spanish, Arabic, French, Russian, Haitian Creole, and Dari.
• Strong desire to help refugees and other migrant communities rebuild their lives in New York.
• Ability to work independently, exercise good judgement, and have high attention to detail.
• Competency in Microsoft Office, data tracking, and file management.
• Effective communication skills.
• Demonstrates ability to work effectively in a multicultural environment.
• Patience, understanding, flexibility, and an unceasingly positive attitude.
• Willing to learn about IRC history, philosophy, global work, and local efforts.
• Willing to adhere to IRC volunteer and workplace policies.

Skills

• Job Readiness Coaching
• Client Intake Assessment
• Case Management
• Resource Connection
• Data Tracking
• File Management
• Microsoft Office Suite
• Multicultural Work Environment
• Effective Communication
• Independent Work
• Attention to Detail

Languages

English