Donor Recruitment Coordinator II

The Donor Recruitment Coordinator II supports blood drive operations by coordinating with blood drive sponsors and production planning staff, managing donor pre-sign up processes, and providing inside sales support for the Recruitment District team. The role requires strong organizational and communication skills and involves some travel within the region.

Responsibilities

• Confirm all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicate details to production planning staff.
• Serve as a liaison between the customer and the appropriate staff and handle customer inquiries and requests in a professional, courteous, helpful and timely manner.
• Prepare and maintain all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity.
• Localize blood drive collateral using approved templates and/or campaign materials to include location, date, time, goal, etc. and send thank you notes to customers to help ensure the prospect for future customer activity.
• Handle all inside sales support for assigned Recruitment District team to include incoming calls, distribution of mail, and coordination of meetings.
• Provide review and initiate applicable follow up for the Print Cost Model and exceptions process.
• Manage the donor pre-sign up process, status report review, and condensed report review with Reps for accuracy.
• Responsible for providing own transportation for business purposes.

Requirements

• High School or equivalent required.
• Minimum 3 years related experience or equivalent combination of education and related experience required.
• Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable.
• Must possess outstanding organizational and communication skills.
• Effective problem-solving skills in managing multiple priorities.
• A current valid driver's license and good driving record is required.
• Ability to work on a team.
• Some travel may be required.

Skills

• Donor Recruitment
• Blood Drive Coordination
• Pre-sign Up Management
• Sales Support
• Organizational Skills
• Communications Skills
• Problem Solving
• Office Applications
• Word Processing
• Spreadsheet Applications
• Database Applications Knowledge
• Presentation Applications
• Driving License