Protection Information Management Specialist

The Protection Information Management Specialist (PIM) is responsible for the design, implementation, and management of protection program data collection and information management systems. The role supports protection programming through data analysis and reporting to improve evidence-based programming and coordination within the Protection Consortium and wider humanitarian response.

Responsibilities

• Design and Implementation of IM Systems including reviewing and designing IM systems and tools for data management based on evolving needs of the Protection programme.
• Lead and update the PowerBI dashboard, data cleaning, and data analysis process.
• Advise and verify protection data, set up Kobo tools and train enumerators for data collection and data security.
• Conduct monthly protection data analysis to identify trends, patterns, and gaps in protection services and environment.
• Maintain tools from an IM perspective according to updated guidance from DRC, Protection Sector, Protection Consortium, and Global Protection Cluster.
• Manage data cleaning and quality from an IM perspective.
• Provide recommendations on system improvements to Protection Manager and Coordinator.
• Generate and maintain dashboards, analytical reports, and visualizations based on the Protection program.
• Ensure compliance of information systems and processes with applicable SoPs, standards and guidelines related to information management and data protection.
• Support onboarding and training of DRC Protection field staff and local partners on data collection and management platforms.
• Serve as DRC’s focal point for 5W reporting, Joint Protection Monitoring Platform, GBVIMS and other IMS fora.
• Ensure Data Management Registry, Data Processing Impact Assessments, Data Sharing Protocols and Agreements are in place and updated.
• Comply with global and CO-specific data safety rules, policies, and procedures.
• Ensure DRC data protection policies are shared, understood and upheld by all staff.
• Comply with all global and location-specific safety rules, policies, and procedures.

Requirements

• University degree in Information Management, Information Technology, Computer Science and/or equivalent professional qualifications.
• In cases of candidates with substantial work experience in similar profiles, an educational background that develops planning and organization skills is also considered a good fit for the position.
• Overall, 3 years of work experience in developing, managing information and using databases in an INGO.
• Background in Protection Information Management (including GBV, Protection Child Protection, Community Based Protection, Case management, and Protection Monitoring) will be an advantage.
• High level of attitude and practice consistent with IM Core Competencies Framework and Professional Standards for Protection Work.
• Proven abilities in different data collection methodologies, compilation, with capacity to analyze statistical information with proven capacity for reporting in a clear and concise manner.
• Proven skills in infographic management.
• Strong knowledge of data collection, analysis and visualization tools and techniques, such as Kobo, Power-BI, PivotTables/charts, google forms, among others.
• Good understanding of monitoring and evaluation processes, including conducting assessments and surveys.
• Demonstrated skills in PC troubleshooting, software and hardware support, networking, data backup, creating data entry forms and generating database reports.
• Good communication and capacity-building skills.
• Strong knowledge of Microsoft office suite.
• Demonstration of DRC Core Competencies.
• English – (Fluent in writing and speaking)
• Bengali – (Fluent in writing and speaking)

Skills

• Information Management
• Database Management
• Protection Information Systems
• Data Collection Methodologies
• Statistical Analysis
• Reporting
• Infographic Management
• Data Visualization
• Kobo
• Power BI
• Pivot Tables
• Google Forms
• Monitoring and Evaluation
• Surveys and Assessments
• PC Troubleshooting
• Software Support
• Hardware Support
• Networking
• Data Backup Solutions
• Data Entry Form Design
• Database reporting
• Microsoft Office Suite

Languages

English, Bengali