GBV / Protection Case Management Specialist

The GBV / Protection Case Management Specialist provides technical leadership, strategic guidance, and capacity building across DRC’s GBV prevention, response, and case management portfolio in Nigeria. The role includes technical supervision, development of SOPs and tools, training delivery, field support, and coordination with partners and stakeholders to ensure high-quality GBV and protection case management services.

Responsibilities

• Provide technical leadership, strategic guidance, and capacity building across DRC’s GBV prevention, response, and case management portfolio.
• Ensure gender mainstreaming across all protection and livelihoods programming and other sectors.
• Provide technical oversight for GBV prevention and response activities, including partner-led GBV case management.
• Lead the development, harmonization, and rollout of GBV SOPs, tools, guidelines, including JoT, EMAP, No Means No, and other curricula, general protection case management, C4P, IPA.
• Strengthen referral pathways, GBVIMS data systems, and donor‑compliant reporting mechanisms.
• Supervision and coaching of local partners and GBV/CM of DRC and partner staff.
• Deliver regular trainings on GBV prevention, gender mainstreaming, GBV case management, PFA, and other protection topics.
• Provide coaching and mentorship to DRC staff, roving officers, and local partner teams in NE and NW.
• Develop training packages, onboarding materials, tip sheets, and ToT modules for GBV prevention, responses and general protection CM.
• Conduct frequent field visits to ensure high‑quality implementation, adherence to SOPs, and safe, ethical case management practices.
• Review case files, conduct spot checks, and support crisis intervention and counselling guidance when needed.
• Support partners in deploying GBV teams under EU/ECHO projects and strengthening CM systems.
• Contribute to DRC’s protection strategy, proposal development, and GBV risk mitigation across sectors.
• Represent DRC in GBV AoR, case management working groups, and other coordination bodies.
• Work with specialized NGOs, NAPTIP, SARC centres, VVF, and other stakeholders to strengthen GBV response pathways.
• Provide technical supervision to GBV and PCM teams and partners on general case management, GBV/CP case management, and cash‑for‑protection processes.
• Approve cash‑for‑protection cases, verify documentation, and ensure compliance with data protection protocols.
• Support development of CM information systems (e.g., GAMMA) and ensure high‑quality data entry and analysis.

Requirements

• Minimum 5 years INGO experience in gender and GBV programming especially in GBV CM, CP CM and PCM.
• At least 4 years delivering GBV/gender trainings.
• Mandatory experience working with national partners, government authorities, and UN agencies.
• Experience in case management supervision and delivering CM trainings (2–3 years minimum).
• Experience with GBVIMS, GBV prevention curricula (JoT, EMAP), and behaviour‑change programming.
• Strong communication skills and experience in integrated programming, especially women’s economic empowerment.
• Degree in Social Work, Gender Studies, or relevant social sciences; Master’s degree is an advantage.
• Full professional proficiency in English.
• Languages spoken in Northern Nigeria.
• Strong analytical skills, ability to develop tools/SOPs, and experience in participatory training approaches.
• Ability to work independently, take the lead, collaborate effectively, and uphold DRC core competencies.
• Good if experience in integrated programming with other sectors and within PSS/CM and GBV/PSS integrated programming.
• Experience with activity info, CPIMS, GBVIMS is an advantage.

Skills

• GBV Case Management
• Child Protection Case Management
• Protection Case Management
• GBV Programming
• Gender Programming
• GBV Training Delivery
• Case Management Supervision
• GBVIMS
• GBV Prevention Curricula
• JoT Curriculum
• EMAP Curriculum
• Behaviour Change Programming
• Integrated Programming
• Women's Economic Empowerment
• Toolkit Development
• SOP Development
• Participatory Training Approaches
• ActivityInfo
• CPIMS+
• Training Delivery
• Technical Leadership
• Capacity Building
• Stakeholder Coordination

Languages

English